Good Samaritan Society New Underwood
412 South Madison · New Underwood, SD · 57761 · 6057546489
41 certified beds Non profit - Corporation Chain: Good Samaritan Society
Red flags
Total nurse staffing below 3.0 hours per resident-day
2.70 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
72% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 2.70 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.71 | 0.55–0.75 |
| Weekend hours / resident-day | 2.24 | ≈ weekday level |
| Nursing turnover / year | 72% | median 45% |
| Fines (3-yr window) | 2 · $26,595 |
Inspection citations (29 in the current record)
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Potential for harm · D December 8, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 29, 2026 · Resident Rights
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Potential for harm · E December 8, 2025
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected January 29, 2026 · Resident Rights
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Potential for harm · D December 8, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 29, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 8, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 16, 2026 · Resident Assessment and Care Planning
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Potential for harm · E December 8, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 28, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 8, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 28, 2026 · Quality of Life and Care
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Potential for harm · D December 8, 2025
Post nurse staffing information every day.
Corrected January 23, 2026 · Nursing and Physician Services
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Potential for harm · F December 8, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 23, 2026 · Nutrition and Dietary
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Potential for harm · D December 8, 2025
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected January 30, 2026 · Administration
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Potential for harm · E December 8, 2025
Provide and implement an infection prevention and control program.
Corrected January 29, 2026 · Infection Control
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Potential for harm · D July 9, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 9, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G June 10, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 30, 2025 · Quality of Life and Care
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Actual harm · G January 30, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 27, 2025 · Quality of Life and Care
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Potential for harm · D January 30, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 27, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 30, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 27, 2025 · Resident Assessment and Care Planning
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Potential for harm · F January 30, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 27, 2025 · Quality of Life and Care
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Potential for harm · D January 30, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 27, 2025 · Quality of Life and Care
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Potential for harm · D January 30, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected February 27, 2025 · Quality of Life and Care
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Potential for harm · E January 30, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 27, 2025 · Pharmacy Service
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Potential for harm · E January 30, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected February 27, 2025 · Pharmacy Service
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Potential for harm · F January 30, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 27, 2025 · Pharmacy Service
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Potential for harm · E January 30, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 27, 2025 · Nutrition and Dietary
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Potential for harm · F January 30, 2025
Provide and implement an infection prevention and control program.
Corrected February 27, 2025 · Infection Control
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Potential for harm · D January 30, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected February 27, 2025 · Environmental
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Potential for harm · D November 16, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 15, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 10, 2025 | Fine | $11,190 |
| January 30, 2025 | Fine | $15,405 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 435104 · certified since July 1, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.