Good Samaritan - Ottumwa
2035 Chester Avenue · Ottumwa, IA · 52501 · 6416828041
126 certified beds Non profit - Corporation Chain: Good Samaritan Society Part of a CCRC
Why this verdict
- Federal penalties on record: $35,968 in fines in the last 24 months.
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.66 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.81 | 0.55–0.75 |
| Weekend hours / resident-day | 3.39 | ≈ weekday level |
| Nursing turnover / year | 37% | median 45% |
| Fines (3-yr window) | 2 · $91,569 |
Inspection citations (36 in the current record)
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Potential for harm · D December 4, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected December 15, 2025 · Resident Rights
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Potential for harm · D December 4, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected December 8, 2025 · Quality of Life and Care
-
Potential for harm · D December 4, 2025
Provide and implement an infection prevention and control program.
Corrected December 15, 2025 · Infection Control
-
Potential for harm · D September 3, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected September 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 3, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 15, 2025 · Quality of Life and Care
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Potential for harm · D September 3, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected September 15, 2025 · Infection Control
-
Actual harm · G October 10, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 23, 2024 · Quality of Life and Care
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Potential for harm · D October 10, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected October 23, 2024 · Resident Rights
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Potential for harm · D October 10, 2024
Provide and implement an infection prevention and control program.
Corrected October 23, 2024 · Infection Control
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Potential for harm · D October 10, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 23, 2024 · Resident Rights
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Potential for harm · D October 10, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 23, 2024 · Quality of Life and Care
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Potential for harm · D October 10, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 23, 2024 · Quality of Life and Care
-
Potential for harm · D October 10, 2024 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected October 23, 2024 · Quality of Life and Care
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Potential for harm · D May 22, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 17, 2024 · Quality of Life and Care
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Potential for harm · D May 22, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected June 17, 2024 · Nursing and Physician Services
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Actual harm · G August 24, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 12, 2023 · Quality of Life and Care
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Actual harm · G August 24, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 12, 2023 · Quality of Life and Care
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Potential for harm · D August 24, 2023
The resident has the right to receive notices in a format and a language he or she understands.
Corrected October 12, 2023 · Resident Rights
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Potential for harm · D August 24, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected October 12, 2023 · Resident Rights
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Potential for harm · D August 24, 2023
Keep residents' personal and medical records private and confidential.
Corrected October 12, 2023 · Resident Rights
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Potential for harm · E August 24, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 12, 2023 · Resident Rights
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Potential for harm · D August 24, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 24, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 24, 2023
Respond appropriately to all alleged violations.
Corrected August 24, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 24, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 12, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 24, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 12, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 10, 2024 | Fine | $35,968 |
| August 24, 2023 | Fine | $55,601 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 165211 · certified since April 1, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.