Goffstown Nursing and Rehab Center

29 Center Street · Goffstown, NH · 03045 · 6034974871

41 certified beds For profit - Limited Liability company

Why this verdict

  • Staffing levels are well below research benchmarks for safe care.
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

Red flags

Special Focus Facility candidate

CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.

Score breakdown

Inspection record 30% of score 56
Serious harm & abuse 20% 100
Staffing 20% 20
Federal penalties 15% 100
Trend 10% 84
Context 5% 35

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day3.48 min · 4.1 strong
RN hours / resident-day0.55–0.75
Weekend hours / resident-day≈ weekday level
Nursing turnover / yearmedian 45%
Fines (3-yr window)none

Inspection citations (41 in the current record)

  • Potential for harm · D December 3, 2025

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Corrected January 16, 2026 · Resident Rights

  • Potential for harm · D December 3, 2025

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Corrected January 16, 2026 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 3, 2025

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Corrected January 16, 2026 · Resident Rights

  • Potential for harm · D December 3, 2025

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected January 16, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D December 3, 2025

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected January 16, 2026 · Quality of Life and Care

  • Potential for harm · D December 3, 2025

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected January 16, 2026 · Pharmacy Service

  • Potential for harm · D December 3, 2025

    Ensure medication error rates are not 5 percent or greater.

    Corrected January 16, 2026 · Pharmacy Service

  • Potential for harm · D December 3, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected January 16, 2026 · Pharmacy Service

  • Potential for harm · D December 3, 2025

    Keep all essential equipment working safely.

    Corrected January 16, 2026 · Environmental

  • No harm found · B December 3, 2025 · found via complaint

    Honor the resident's right to manage his or her financial affairs.

    Corrected January 16, 2026 · Resident Rights

  • Potential for harm · D October 22, 2024

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected November 27, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D October 22, 2024

    Respond appropriately to all alleged violations.

    Corrected November 27, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D October 22, 2024

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected November 27, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D October 22, 2024

    Provide care or services that was trauma informed and/or culturally competent.

    Corrected November 27, 2024 · Quality of Life and Care

  • Potential for harm · E October 22, 2024

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Corrected November 27, 2024 · Nursing and Physician Services

  • Potential for harm · D October 22, 2024

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected November 27, 2024 · Pharmacy Service

  • Potential for harm · F October 22, 2024

    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Corrected November 27, 2024 · Administration

  • Potential for harm · D October 22, 2024

    Provide and implement an infection prevention and control program.

    Corrected November 27, 2024 · Infection Control

  • Potential for harm · E October 22, 2024

    Implement a program that monitors antibiotic use.

    Corrected November 27, 2024 · Infection Control

  • Potential for harm · E October 22, 2024

    Keep all essential equipment working safely.

    Corrected November 27, 2024 · Environmental

  • No harm found · B October 22, 2024

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Corrected December 6, 2024 · Resident Rights

  • Potential for harm · D October 26, 2023

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected December 11, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D October 26, 2023

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected December 8, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D October 26, 2023

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected December 11, 2023 · Quality of Life and Care

  • Potential for harm · D October 26, 2023

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Corrected December 8, 2023 · Nursing and Physician Services

Showing the 25 most recent. The Safety Report includes every citation with full findings.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 305096 · certified since November 1, 2003. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.