Glenhaven Retirement Village

3003 Iowa · Chickasha, OK · 73023 · 4052240909

120 certified beds For profit - Corporation Part of a CCRC

  • Inspection results have improved across recent cycles.

Red flags

1 immediate-jeopardy citation in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

Medicare/Medicaid payments were denied

CMS refused payment for new admissions for a period — one of its strongest enforcement tools.

RN staffing in the bottom 10% nationally

0.16 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.

Score breakdown

Inspection record 30% of score 56
Serious harm & abuse 20% 88
Staffing 20% 59
Federal penalties 15% 56
Trend 10% 92
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day4.323.48 min · 4.1 strong
RN hours / resident-day0.160.55–0.75
Weekend hours / resident-day3.61≈ weekday level
Nursing turnover / yearmedian 45%
Fines (3-yr window)1 · $14,433

Inspection citations (29 in the current record)

  • Potential for harm · E January 16, 2025 · found via complaint

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Corrected February 28, 2025 · Environmental

  • Potential for harm · E December 19, 2024

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected February 17, 2025 · Resident Assessment and Care Planning

  • Immediate jeopardy · J October 8, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected November 15, 2024 · Quality of Life and Care

  • Potential for harm · D October 12, 2023

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected December 5, 2023 · Resident Rights

  • Potential for harm · E October 12, 2023

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Corrected December 5, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D October 12, 2023

    Assess the resident when there is a significant change in condition

    Corrected December 5, 2023 · Resident Assessment and Care Planning

  • Potential for harm · E October 12, 2023

    Assure that each resident’s assessment is updated at least once every 3 months.

    Corrected December 5, 2023 · Resident Assessment and Care Planning

  • Potential for harm · E October 12, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected December 5, 2023 · Resident Assessment and Care Planning

  • Potential for harm · E October 12, 2023

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected December 5, 2023 · Resident Assessment and Care Planning

  • Potential for harm · E October 12, 2023

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected December 5, 2023 · Quality of Life and Care

  • Potential for harm · E October 12, 2023

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected December 5, 2023 · Quality of Life and Care

  • Potential for harm · E October 12, 2023

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Corrected December 5, 2023 · Quality of Life and Care

  • Potential for harm · F October 12, 2023

    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Corrected December 5, 2023 · Administration

  • Potential for harm · E October 12, 2023

    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

    Corrected December 5, 2023 · Environmental

  • Potential for harm · E October 12, 2023 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected December 5, 2023 · Quality of Life and Care

  • Actual harm · G December 8, 2022

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected February 3, 2023 · Quality of Life and Care

  • Potential for harm · E December 8, 2022

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected February 3, 2023 · Resident Rights

  • Potential for harm · D December 8, 2022

    Assure that each resident’s assessment is updated at least once every 3 months.

    Corrected February 3, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D December 8, 2022

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Corrected February 3, 2023 · Resident Assessment and Care Planning

  • Potential for harm · E December 8, 2022

    Ensure each resident receives an accurate assessment.

    Corrected February 3, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D December 8, 2022

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected February 3, 2023 · Resident Assessment and Care Planning

  • Potential for harm · E December 8, 2022

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected February 3, 2023 · Quality of Life and Care

  • Potential for harm · E December 8, 2022

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected February 3, 2023 · Quality of Life and Care

  • Potential for harm · E December 8, 2022

    Provide enough food/fluids to maintain a resident's health.

    Corrected February 3, 2023 · Quality of Life and Care

  • Potential for harm · E December 8, 2022

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Corrected February 3, 2023 · Nursing and Physician Services

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
September 5, 2024Fine$14,433
September 5, 2024Payment Denial3 days

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 375359 · certified since January 1, 1999. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.