Glenbridge Health and Rehabilitation
211 Milton Brown Heirs Road · Boone, NC · 28607 · 8282646720
134 certified beds For profit - Limited Liability company Chain: Brighton Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $27,152 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
61% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.40 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.40 | 0.55–0.75 |
| Weekend hours / resident-day | 3.02 | ≈ weekday level |
| Nursing turnover / year | 61% | median 45% |
| Fines (3-yr window) | 3 · $32,349 |
Inspection citations (41 in the current record)
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Potential for harm · D March 27, 2026
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected April 23, 2026 · Resident Rights
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Potential for harm · E March 27, 2026
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected April 23, 2026 · Resident Rights
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Potential for harm · D March 27, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected April 23, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 27, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 23, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 27, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 23, 2026 · Quality of Life and Care
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Potential for harm · E March 27, 2026
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected April 23, 2026 · Quality of Life and Care
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Potential for harm · E March 27, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 23, 2026 · Pharmacy Service
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Potential for harm · D March 27, 2026
Ensure medication error rates are not 5 percent or greater.
Corrected April 23, 2026 · Pharmacy Service
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Potential for harm · D March 27, 2026 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected April 23, 2026 · Resident Rights
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No harm found · B March 27, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 23, 2026 · Resident Rights
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Potential for harm · D April 16, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 2, 2025 · Resident Rights
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Potential for harm · E April 16, 2025 · found via complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected May 2, 2025 · Nursing and Physician Services
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Potential for harm · D April 16, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected May 2, 2025 · Pharmacy Service
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Potential for harm · E April 16, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 2, 2025 · Nutrition and Dietary
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No harm found · C April 16, 2025 · found via complaint
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected May 2, 2025 · Nutrition and Dietary
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Immediate jeopardy · J February 6, 2025
Give the resident's representative the ability to exercise the resident's rights.
Corrected April 16, 2025 · Resident Rights
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Potential for harm · D February 6, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 16, 2025 · Resident Rights
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Potential for harm · D February 6, 2025
Ensure each resident receives an accurate assessment.
Corrected April 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 6, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected April 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 6, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 6, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 6, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 16, 2025 · Quality of Life and Care
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Potential for harm · E February 6, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 16, 2025 · Pharmacy Service
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Potential for harm · F February 6, 2025
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected March 3, 2025 · Nutrition and Dietary
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Potential for harm · E February 6, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 2, 2025 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 6, 2025 | Fine | $13,449 |
| February 6, 2025 | Fine | $13,703 |
| February 6, 2025 | Payment Denial | 56 days |
| October 5, 2023 | Fine | $5,197 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345163 · certified since May 4, 1977. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.