Gateway Springs Health Campus

7250 Gateway Avenue · Hamilton, OH · 45011 · 5139126834

53 certified beds For profit - Corporation Chain: Trilogy Health Services Part of a CCRC

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • Cleaner inspection record than most facilities nationally.
  • No federal fines or payment denials in CMS’s 3-year window.

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Red flags

No standard inspection in over 2 years

The inspection record here is older than usual — conditions may have changed since.

Score breakdown

Inspection record 30% of score 80
Serious harm & abuse 20% 100
Staffing 20% 77
Federal penalties 15% 100
Trend 10% 18
Context 5% 85

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 5 of 5 Staffing: 4 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day4.153.48 min · 4.1 strong
RN hours / resident-day0.660.55–0.75
Weekend hours / resident-day3.63≈ weekday level
Nursing turnover / year44%median 45%
Fines (3-yr window)none

Inspection citations (5 in the current record)

  • Potential for harm · D November 20, 2024 · found via complaint

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected December 4, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D January 31, 2024

    Honor the resident's right to manage his or her financial affairs.

    Corrected February 20, 2024 · Resident Rights

  • Potential for harm · D January 31, 2024

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Corrected February 20, 2024 · Resident Rights

  • Potential for harm · D January 31, 2024

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected February 20, 2024 · Quality of Life and Care

  • Potential for harm · D January 31, 2024

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected February 20, 2024 · Pharmacy Service

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366482 · certified since February 10, 2021. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.