Gardens of Mayfield Village
6757 Mayfield Rd · Mayfield Heights, OH · 44124 · 4404730090
99 certified beds For profit - Corporation
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $114,763 in fines in the last 24 months.
- 5 citations involved actual harm to residents.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$114,763 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
72% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.02 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.41 | 0.55–0.75 |
| Weekend hours / resident-day | 2.77 | ≈ weekday level |
| Nursing turnover / year | 72% | median 45% |
| Fines (3-yr window) | 2 · $155,225 |
Inspection citations (106 in the current record)
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Potential for harm · D August 27, 2025 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected August 28, 2025 · Resident Rights
-
Potential for harm · E August 27, 2025 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected August 28, 2025 · Nutrition and Dietary
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Potential for harm · D August 27, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 28, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E July 24, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 25, 2025 · Resident Rights
-
Potential for harm · D July 24, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected July 25, 2025 · Quality of Life and Care
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Actual harm · G May 29, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 24, 2025 · Quality of Life and Care
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Actual harm · G May 29, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 24, 2025 · Quality of Life and Care
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Potential for harm · D May 29, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected July 24, 2025 · Resident Rights
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Potential for harm · D May 29, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected July 24, 2025 · Resident Rights
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Potential for harm · E May 29, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 25, 2025 · Resident Rights
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Potential for harm · D May 29, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected July 24, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E May 29, 2025
Ensure each resident receives an accurate assessment.
Corrected July 24, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 29, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 24, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 29, 2025
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected July 24, 2025 · Quality of Life and Care
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Potential for harm · E May 29, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 24, 2025 · Quality of Life and Care
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Potential for harm · D May 29, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected July 25, 2025 · Quality of Life and Care
-
Potential for harm · D May 29, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected July 24, 2025 · Quality of Life and Care
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Potential for harm · D May 29, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 24, 2025 · Quality of Life and Care
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Potential for harm · D May 29, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected July 24, 2025 · Pharmacy Service
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Potential for harm · D May 29, 2025
Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
Corrected July 24, 2025 · Administration
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Potential for harm · F May 29, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected July 24, 2025 · Administration
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Potential for harm · F May 29, 2025
Provide and implement an infection prevention and control program.
Corrected July 24, 2025 · Infection Control
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Potential for harm · E May 29, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected July 24, 2025 · Infection Control
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Potential for harm · F May 29, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected July 24, 2025 · Infection Control
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Potential for harm · D May 29, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected July 24, 2025 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 29, 2025 | Fine | $114,763 |
| May 29, 2025 | Payment Denial | 29 days |
| April 4, 2024 | Fine | $40,462 |
| April 4, 2024 | Payment Denial | 119 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365355 · certified since July 1, 1979. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.