Friendship Village of South Hi

1290 Boyce Road · Pittsburgh, PA · 15241 · 7249413100

89 certified beds For profit - Corporation Chain: Lifespace Communities Part of a CCRC

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

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Red flags

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Score breakdown

Inspection record 30% of score 64
Serious harm & abuse 20% 100
Staffing 20% 72
Federal penalties 15% 100
Trend 10% 18
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.753.48 min · 4.1 strong
RN hours / resident-day0.790.55–0.75
Weekend hours / resident-day3.38≈ weekday level
Nursing turnover / year55%median 45%
Fines (3-yr window)none

Inspection citations (16 in the current record)

  • Potential for harm · D March 31, 2026 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Past Non-Compliance · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E December 2, 2025

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected December 4, 2025 · Resident Rights

  • Potential for harm · D December 2, 2025

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Corrected December 4, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 2, 2025

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Corrected December 4, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E December 2, 2025

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected December 4, 2025 · Quality of Life and Care

  • Potential for harm · E December 2, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected December 4, 2025 · Pharmacy Service

  • Potential for harm · D December 2, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected September 21, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 2, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected December 4, 2025 · Quality of Life and Care

  • No harm found · C December 2, 2025

    Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

    Corrected December 4, 2025 · Resident Rights

  • No harm found · C December 2, 2025

    Provide information about how to apply for and use Medicare and Medicaid benefits.

    Corrected December 4, 2025 · Resident Rights

  • No harm found · C December 2, 2025

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected December 4, 2025 · Resident Assessment and Care Planning

  • No harm found · C December 2, 2025

    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    Corrected December 4, 2025 · Administration

  • Potential for harm · D October 4, 2024

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected November 6, 2024 · Resident Rights

  • No harm found · C October 4, 2024

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected November 6, 2024 · Resident Rights

  • Potential for harm · D October 12, 2023

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected November 29, 2023 · Quality of Life and Care

  • Potential for harm · E October 12, 2023

    Provide and implement an infection prevention and control program.

    Corrected November 29, 2023 · Infection Control

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 395688 · certified since January 29, 1985. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.