Friendly Village Nursing and Rehab Center
900 Boyce Dr · Rhinelander, WI · 54501 · 7153656832
100 certified beds For profit - Limited Liability company Chain: Eden Senior Care
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.50 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.89 | 0.55–0.75 |
| Weekend hours / resident-day | 3.20 | ≈ weekday level |
| Nursing turnover / year | 40% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (14 in the current record)
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Potential for harm · D April 22, 2026
Provide care by qualified persons according to each resident's written plan of care.
Corrected May 13, 2026 · Resident Assessment and Care Planning
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Potential for harm · D April 22, 2026
Provide and implement an infection prevention and control program.
Corrected May 13, 2026 · Infection Control
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Potential for harm · E February 6, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected March 4, 2025 · Resident Rights
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Potential for harm · D February 6, 2025
Ensure each resident receives an accurate assessment.
Corrected March 4, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 6, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected March 4, 2025 · Quality of Life and Care
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Potential for harm · F February 6, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 4, 2025 · Nutrition and Dietary
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Potential for harm · F February 6, 2025
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected March 4, 2025 · Administration
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Potential for harm · D January 11, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D January 11, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 31, 2024 · Quality of Life and Care
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Potential for harm · D January 11, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 31, 2024 · Quality of Life and Care
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Potential for harm · D January 11, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 31, 2024 · Pharmacy Service
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Potential for harm · F January 11, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 31, 2024 · Nutrition and Dietary
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Potential for harm · E January 11, 2024
Provide and implement an infection prevention and control program.
Corrected January 31, 2024 · Infection Control
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Potential for harm · D August 14, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 14, 2023 · Freedom from Abuse, Neglect, and Exploitation
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525459 · certified since December 1, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.