Fresh River Healthcare
96 Prospect Hill Rd · East Windsor, CT · 06088 · 8606239846
140 certified beds For profit - Limited Liability company Chain: Icare Health Network
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Total nurse staffing below 3.0 hours per resident-day
2.96 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 2.96 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.35 | 0.55–0.75 |
| Weekend hours / resident-day | 2.72 | ≈ weekday level |
| Nursing turnover / year | 25% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (25 in the current record)
-
Potential for harm · D August 13, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected October 18, 2025 · Resident Rights
-
Potential for harm · D June 11, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 16, 2025 · Quality of Life and Care
-
Potential for harm · D June 11, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected July 16, 2025 · Pharmacy Service
-
No harm found · B June 11, 2025
Ensure each resident receives an accurate assessment.
Corrected July 16, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D March 5, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected March 26, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 19, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 16, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D December 19, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected January 16, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D December 19, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 16, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 19, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 16, 2025 · Quality of Life and Care
-
Potential for harm · D August 13, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 4, 2024 · Resident Rights
-
Potential for harm · D August 13, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 4, 2024 · Quality of Life and Care
-
No harm found · B August 13, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 4, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D January 24, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 14, 2024 · Quality of Life and Care
-
Potential for harm · D January 24, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 14, 2024 · Resident Assessment and Care Planning
-
Potential for harm · E August 18, 2023
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected October 9, 2023 · Resident Rights
-
Potential for harm · E August 18, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 9, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D August 18, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected October 9, 2023 · Pharmacy Service
-
Potential for harm · D August 18, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 9, 2023 · Pharmacy Service
-
Potential for harm · E August 18, 2023
Provide and implement an infection prevention and control program.
Corrected October 9, 2023 · Infection Control
-
Potential for harm · E August 18, 2023 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 9, 2023 · Resident Rights
-
Potential for harm · D August 18, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 9, 2023 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · E June 28, 2021
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 30, 2021 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · E June 28, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 30, 2021 · Resident Assessment and Care Planning
-
Potential for harm · E June 28, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 15, 2021 · Nutrition and Dietary
-
No harm found · B June 28, 2021
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected July 15, 2021 · Quality of Life and Care
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075359 · certified since October 1, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.