Four Seasons Nursing Center of Westland
8365 Newburgh Road · Westland, MI · 48185 · 7344162000
180 certified beds For profit - Corporation Chain: Optalis Health & Rehabilitation
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 4 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.71 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.63 | 0.55–0.75 |
| Weekend hours / resident-day | 3.27 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | 1 · $15,593 |
Inspection citations (45 in the current record)
-
Potential for harm · D April 9, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 1, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D April 9, 2026
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected May 1, 2026 · Resident Rights
-
Potential for harm · D April 9, 2026
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected May 1, 2026 · Resident Assessment and Care Planning
-
Potential for harm · F April 9, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected May 1, 2026 · Resident Assessment and Care Planning
-
Potential for harm · E April 9, 2026
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected May 1, 2026 · Quality of Life and Care
-
Potential for harm · D April 9, 2026
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected May 1, 2026 · Quality of Life and Care
-
Potential for harm · D April 9, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected May 1, 2026 · Environmental
-
Potential for harm · D March 4, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Past Non-Compliance · Resident Rights
-
Potential for harm · D March 4, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 12, 2026 · Quality of Life and Care
-
Potential for harm · D July 30, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 16, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D July 30, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 19, 2025 · Quality of Life and Care
-
Potential for harm · D July 30, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected August 19, 2025 · Quality of Life and Care
-
Potential for harm · D June 11, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 30, 2025 · Pharmacy Service
-
Potential for harm · D June 11, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 30, 2025 · Pharmacy Service
-
Potential for harm · D May 29, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 18, 2025 · Quality of Life and Care
-
Potential for harm · D May 29, 2025 · found via complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected June 18, 2025 · Environmental
-
Potential for harm · D February 12, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected March 7, 2025 · Quality of Life and Care
-
Potential for harm · F February 12, 2025
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected March 7, 2025 · Nutrition and Dietary
-
Potential for harm · D February 12, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected March 7, 2025 · Environmental
-
Potential for harm · D February 12, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 7, 2025 · Quality of Life and Care
-
Potential for harm · D February 12, 2025 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected March 7, 2025 · Pharmacy Service
-
Potential for harm · D February 12, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 7, 2025 · Pharmacy Service
-
Potential for harm · D February 12, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 7, 2025 · Infection Control
-
Actual harm · G January 10, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 21, 2025 · Quality of Life and Care
-
Potential for harm · D November 13, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 27, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 9, 2023 | Fine | $15,593 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235578 · certified since May 2, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.