Fountains Rehabilitation at Mill Cove

9960 Atrium Way · Jacksonville, FL · 32225 · 9047244001

84 certified beds For profit - Limited Liability company

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 60
Serious harm & abuse 20% 100
Staffing 20% 72
Federal penalties 15% 100
Trend 10% 18
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.853.48 min · 4.1 strong
RN hours / resident-day0.580.55–0.75
Weekend hours / resident-day3.46≈ weekday level
Nursing turnover / year44%median 45%
Fines (3-yr window)none

Inspection citations (15 in the current record)

  • Potential for harm · E February 12, 2026

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Corrected March 20, 2026 · Resident Rights

  • Potential for harm · D February 12, 2026

    Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

    Corrected March 20, 2026 · Resident Rights

  • Potential for harm · D February 12, 2026

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected March 20, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D February 12, 2026

    Assist a resident in gaining access to vision and hearing services.

    Corrected March 20, 2026 · Quality of Life and Care

  • Potential for harm · D February 12, 2026

    Post nurse staffing information every day.

    Corrected March 20, 2026 · Nursing and Physician Services

  • Potential for harm · F February 12, 2026

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected March 20, 2026 · Nutrition and Dietary

  • Potential for harm · E February 12, 2026

    Provide and implement an infection prevention and control program.

    Corrected March 20, 2026 · Infection Control

  • Potential for harm · D February 12, 2026

    Keep all essential equipment working safely.

    Corrected March 20, 2026 · Environmental

  • Potential for harm · D April 11, 2024

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected May 8, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D April 11, 2024

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected May 8, 2024 · Quality of Life and Care

  • Potential for harm · D April 28, 2022

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected May 27, 2022 · Resident Rights

  • Potential for harm · D April 28, 2022

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected May 27, 2022 · Quality of Life and Care

  • Potential for harm · D April 28, 2022

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Corrected May 27, 2022 · Quality of Life and Care

  • Potential for harm · D April 28, 2022

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected May 27, 2022 · Quality of Life and Care

  • Potential for harm · D April 28, 2022

    Ensure medication error rates are not 5 percent or greater.

    Corrected May 27, 2022 · Pharmacy Service

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.

Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 105927 · certified since September 13, 1996. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.