Five Points Nursing and Rehabilitation
1901 N Hampton Rd · Desoto, TX · 75115 · 9726949810
120 certified beds For profit - Limited Liability company Chain: Creative Solutions in Healthcare
Why this verdict
- Staffing levels are well below research benchmarks for safe care.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
RN staffing in the bottom 10% nationally
0.30 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
92% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.09 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.30 | 0.55–0.75 |
| Weekend hours / resident-day | 2.60 | ≈ weekday level |
| Nursing turnover / year | 92% | median 45% |
| Fines (3-yr window) | 1 · $8,514 |
Inspection citations (28 in the current record)
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Potential for harm · D March 13, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 13, 2026 · Quality of Life and Care
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Potential for harm · E March 5, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 6, 2026 · Resident Rights
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Potential for harm · E March 5, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 6, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 5, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 6, 2026 · Infection Control
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Potential for harm · E December 7, 2025 · found via complaint
Provide activities to meet all resident's needs.
Corrected December 8, 2025 · Quality of Life and Care
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Potential for harm · E December 7, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected December 8, 2025 · Nutrition and Dietary
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Potential for harm · E May 29, 2025
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected June 2, 2025 · Resident Rights
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Potential for harm · D May 29, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 2, 2025 · Resident Assessment and Care Planning
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Potential for harm · E May 29, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 2, 2025 · Pharmacy Service
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Potential for harm · F May 29, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 2, 2025 · Nutrition and Dietary
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Potential for harm · E March 13, 2025 · found via complaint
Provide or get specialized rehabilitative services as required for a resident.
Corrected March 17, 2025 · Quality of Life and Care
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Potential for harm · E January 16, 2025 · found via complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected January 24, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 16, 2025 · found via complaint
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Corrected January 24, 2025 · Administration
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Potential for harm · E April 19, 2024
Provide activities to meet all resident's needs.
Corrected April 30, 2024 · Quality of Life and Care
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Potential for harm · D April 19, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 30, 2024 · Quality of Life and Care
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Potential for harm · E April 19, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected April 30, 2024 · Quality of Life and Care
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Potential for harm · D April 19, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected April 30, 2024 · Pharmacy Service
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Potential for harm · D April 19, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected April 30, 2024 · Nutrition and Dietary
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Potential for harm · D April 19, 2024
Provide and implement an infection prevention and control program.
Corrected April 30, 2024 · Infection Control
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Potential for harm · E January 4, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · E September 7, 2023 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected September 8, 2023 · Resident Rights
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Immediate jeopardy · J August 17, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 6, 2023 · Quality of Life and Care
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Immediate jeopardy · K February 23, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected March 23, 2023 · Quality of Life and Care
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Potential for harm · D February 23, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 23, 2023 · Resident Rights
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Potential for harm · D February 23, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 23, 2023 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 17, 2023 | Fine | $8,514 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 745006 · certified since December 1, 2021. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.