Finger Lakes Health
75 Mason Street · Geneva, NY · 14456 · 3157874730
345 certified beds For profit - Corporation
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
60% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 7.53 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.54 | 0.55–0.75 |
| Weekend hours / resident-day | 6.51 | ≈ weekday level |
| Nursing turnover / year | 60% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (26 in the current record)
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Actual harm · G April 8, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Deficient, Provider has no plan of correction · Quality of Life and Care
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Actual harm · H April 8, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Deficient, Provider has no plan of correction · Quality of Life and Care
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Potential for harm · D April 8, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E April 8, 2026 · found via complaint
Respond appropriately to all alleged violations.
Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 1, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 31, 2023 · Resident Assessment and Care Planning
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Potential for harm · D September 1, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 31, 2023 · Quality of Life and Care
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Potential for harm · D September 1, 2023 · found via complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected October 31, 2023 · Quality of Life and Care
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Potential for harm · D September 1, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 31, 2023 · Quality of Life and Care
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Potential for harm · D September 1, 2023 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 31, 2023 · Nutrition and Dietary
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Potential for harm · E September 1, 2023 · found via complaint
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected October 31, 2023 · Administration
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Potential for harm · D September 1, 2023 · found via complaint
Ensure that paid feeding assistants have the training they need.
Corrected October 31, 2023 · Nursing and Physician Services
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Potential for harm · D July 22, 2022
Ensure each resident receives an accurate assessment.
Corrected September 16, 2022 · Resident Assessment and Care Planning
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Potential for harm · E July 22, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected September 16, 2022 · Resident Assessment and Care Planning
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Potential for harm · D July 22, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 16, 2022 · Resident Assessment and Care Planning
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Potential for harm · D July 22, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 16, 2022 · Quality of Life and Care
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Potential for harm · D July 22, 2022
Provide activities to meet all resident's needs.
Corrected September 16, 2022 · Quality of Life and Care
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Potential for harm · D July 22, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 16, 2022 · Quality of Life and Care
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Potential for harm · D July 22, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 16, 2022 · Quality of Life and Care
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Potential for harm · E July 22, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 16, 2022 · Nutrition and Dietary
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Potential for harm · E July 22, 2022
Dispose of garbage and refuse properly.
Corrected September 16, 2022 · Nutrition and Dietary
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Potential for harm · D February 13, 2020
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 12, 2020 · Resident Rights
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Potential for harm · D February 13, 2020
Respond appropriately to all alleged violations.
Corrected April 12, 2020 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 13, 2020
Ensure each resident receives an accurate assessment.
Corrected April 12, 2020 · Resident Assessment and Care Planning
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Potential for harm · D February 13, 2020
Assist a resident in gaining access to vision and hearing services.
Corrected April 12, 2020 · Quality of Life and Care
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Potential for harm · D February 13, 2020
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 12, 2020 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335098 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.