Ferncliff Nursing Home Co Inc
21 Ferncliff Drive · Rhinebeck, NY · 12572 · 8458762011
309 certified beds For profit - Corporation Chain: Archcare
Why this verdict
- Carries CMS’s abuse warning icon.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.25 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.41 | 0.55–0.75 |
| Weekend hours / resident-day | 2.74 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (34 in the current record)
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Actual harm · G November 14, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 7, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 27, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 18, 2025 · Quality of Life and Care
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Potential for harm · D February 27, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 18, 2025 · Quality of Life and Care
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Potential for harm · D February 27, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected April 18, 2025 · Quality of Life and Care
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Potential for harm · D February 27, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 18, 2025 · Quality of Life and Care
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Potential for harm · D February 27, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected April 18, 2025 · Quality of Life and Care
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Potential for harm · E February 27, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 18, 2025 · Nutrition and Dietary
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Potential for harm · D February 27, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 18, 2025 · Resident Rights
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Potential for harm · D February 27, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 18, 2025 · Quality of Life and Care
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Potential for harm · E February 27, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected April 18, 2025 · Nursing and Physician Services
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Potential for harm · D February 27, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 18, 2025 · Resident Rights
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Potential for harm · E January 29, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 17, 2025 · Quality of Life and Care
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Potential for harm · D March 29, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 23, 2024 · Resident Rights
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Potential for harm · D March 29, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 25, 2024 · Resident Rights
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Potential for harm · D March 29, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 23, 2024 · Quality of Life and Care
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Potential for harm · E March 29, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 25, 2024 · Quality of Life and Care
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Potential for harm · D March 29, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected May 23, 2024 · Quality of Life and Care
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Potential for harm · D March 29, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected June 25, 2024 · Quality of Life and Care
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Potential for harm · E March 29, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected May 23, 2024 · Nursing and Physician Services
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Potential for harm · E March 29, 2024
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Corrected May 23, 2024 · Nutrition and Dietary
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Potential for harm · D March 29, 2024
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected May 23, 2024 · Nutrition and Dietary
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Potential for harm · E March 29, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 23, 2024 · Nutrition and Dietary
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Potential for harm · D March 29, 2024
Provide and implement an infection prevention and control program.
Corrected June 25, 2024 · Infection Control
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Potential for harm · D March 29, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 23, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 29, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 25, 2024 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335405 · certified since October 1, 1973. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.