Fair Oaks Health Care Center
471 Terra Cotta Avenue · Crystal Lake, IL · 60014 · 8154550550
51 certified beds Non profit - Corporation Chain: Wisconsin Illinois Senior Housing, Inc.
Why this verdict
- Federal penalties on record: $31,230 in fines in the last 24 months.
- Staffing hours comfortably above national benchmarks.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 5.07 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.46 | 0.55–0.75 |
| Weekend hours / resident-day | 4.25 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | 2 · $31,230 |
Inspection citations (32 in the current record)
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Actual harm · G February 2, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 29, 2026 · Quality of Life and Care
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Actual harm · G October 9, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 1, 2025 · Quality of Life and Care
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Potential for harm · D March 10, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 3, 2025 · Resident Rights
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Potential for harm · D March 10, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 3, 2025 · Quality of Life and Care
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Potential for harm · D June 6, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 15, 2024 · Quality of Life and Care
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Potential for harm · D June 6, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 15, 2024 · Quality of Life and Care
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Potential for harm · D June 6, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 15, 2024 · Quality of Life and Care
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Potential for harm · D June 6, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected July 15, 2024 · Quality of Life and Care
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Potential for harm · D June 6, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 15, 2024 · Pharmacy Service
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Potential for harm · E June 6, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected July 15, 2024 · Nutrition and Dietary
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Potential for harm · E June 6, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 15, 2024 · Nutrition and Dietary
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Potential for harm · D June 6, 2024
Provide and implement an infection prevention and control program.
Corrected July 15, 2024 · Infection Control
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Potential for harm · D February 20, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 18, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 20, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 20, 2024 · Quality of Life and Care
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Potential for harm · E June 30, 2023 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected July 28, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 30, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 31, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 30, 2023 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 28, 2023 · Pharmacy Service
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Potential for harm · D May 10, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected June 16, 2023 · Resident Rights
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Potential for harm · D May 10, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 16, 2023 · Quality of Life and Care
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Potential for harm · D May 10, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 16, 2023 · Quality of Life and Care
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Potential for harm · D May 10, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 16, 2023 · Quality of Life and Care
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Potential for harm · D May 10, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected June 16, 2023 · Quality of Life and Care
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Potential for harm · D May 10, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected June 16, 2023 · Pharmacy Service
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Potential for harm · D May 10, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected June 16, 2023 · Nutrition and Dietary
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Potential for harm · D May 10, 2023
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected June 16, 2023 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 2, 2026 | Fine | $17,215 |
| October 9, 2025 | Fine | $14,015 |
| July 8, 2025 | Payment Denial | 44 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145917 · certified since December 19, 1996. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.