Excelcare at Wilmington LLC
2801 W. 6th Street · Wilmington, DE · 19805 · 3026556135
150 certified beds For profit - Corporation Chain: Excelcare
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection results have improved across recent cycles.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.66 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.70 | 0.55–0.75 |
| Weekend hours / resident-day | 3.46 | ≈ weekday level |
| Nursing turnover / year | 31% | median 45% |
| Fines (3-yr window) | 1 · $38,290 |
Inspection citations (22 in the current record)
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Potential for harm · D November 12, 2025 · found via complaint
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Corrected November 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 12, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 13, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 30, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J March 1, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 1, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 27, 2024 · Resident Rights
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Potential for harm · D March 1, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected March 27, 2024 · Quality of Life and Care
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Potential for harm · E March 1, 2024
Provide and implement an infection prevention and control program.
Corrected March 27, 2024 · Infection Control
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Potential for harm · D March 1, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 1, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected March 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 1, 2024 · found via complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected March 27, 2024 · Pharmacy Service
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Potential for harm · D March 10, 2023
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected March 31, 2023 · Resident Rights
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Potential for harm · D March 10, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected March 31, 2023 · Resident Rights
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Potential for harm · D March 10, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 31, 2023 · Resident Rights
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Potential for harm · D March 10, 2023
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected March 31, 2023 · Resident Rights
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Potential for harm · D March 10, 2023
Ensure each resident receives an accurate assessment.
Corrected March 31, 2023 · Resident Assessment and Care Planning
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Potential for harm · D March 10, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 31, 2023 · Resident Assessment and Care Planning
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Potential for harm · D March 10, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 31, 2023 · Quality of Life and Care
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Potential for harm · D March 10, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected March 31, 2023 · Quality of Life and Care
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Potential for harm · E March 10, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 31, 2023 · Quality of Life and Care
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Potential for harm · D March 10, 2023
Provide or obtain dental services for each resident.
Corrected March 31, 2023 · Quality of Life and Care
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Potential for harm · D March 10, 2023
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected March 31, 2023 · Nutrition and Dietary
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No harm found · C March 10, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected March 31, 2023 · Pharmacy Service
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 1, 2024 | Fine | $38,290 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 085002 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.