Evergreen Crossing and the Lofts
5404 Georgetown Road · Indianapolis, IN · 46254 · 3172915404
109 certified beds For profit - Corporation Chain: Communicare Health
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.79 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.53 | 0.55–0.75 |
| Weekend hours / resident-day | 3.35 | ≈ weekday level |
| Nursing turnover / year | 49% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (33 in the current record)
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Potential for harm · D April 17, 2026
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected May 22, 2026 · Resident Rights
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Potential for harm · D April 17, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected May 22, 2026 · Resident Rights
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Potential for harm · D April 17, 2026
Ensure each resident receives an accurate assessment.
Corrected May 22, 2026 · Resident Assessment and Care Planning
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Potential for harm · D April 17, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 22, 2026 · Quality of Life and Care
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Potential for harm · D April 17, 2026
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected May 22, 2026 · Quality of Life and Care
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Potential for harm · D April 17, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 22, 2026 · Pharmacy Service
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Potential for harm · F April 17, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 22, 2026 · Nutrition and Dietary
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Potential for harm · D February 2, 2026 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Past Non-Compliance · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 2, 2026 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Past Non-Compliance · Pharmacy Service
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Potential for harm · D December 31, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 6, 2026 · Quality of Life and Care
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Potential for harm · D December 31, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected February 6, 2026 · Pharmacy Service
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Actual harm · G November 14, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Past Non-Compliance · Quality of Life and Care
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Potential for harm · D November 14, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Past Non-Compliance · Resident Assessment and Care Planning
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Potential for harm · E August 11, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected September 30, 2025 · Resident Rights
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Potential for harm · E August 11, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 30, 2025 · Resident Rights
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Potential for harm · D August 11, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 30, 2025 · Nutrition and Dietary
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Potential for harm · E August 11, 2025 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected September 30, 2025 · Environmental
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Potential for harm · E August 11, 2025 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected September 30, 2025 · Environmental
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Potential for harm · D February 28, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 28, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 28, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 25, 2025 · Quality of Life and Care
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Potential for harm · D February 28, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected March 25, 2025 · Quality of Life and Care
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Potential for harm · D February 28, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected March 25, 2025 · Pharmacy Service
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Potential for harm · D February 28, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 25, 2025 · Pharmacy Service
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Potential for harm · D November 15, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 23, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155826 · certified since December 11, 2014. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.