Encore at West Meadow
255 Possum Park Road · Newark, DE · 19711 · 3023660160
110 certified beds For profit - Corporation Part of a CCRC
Why this verdict
- Federal penalties on record: $53,388 in fines in the last 24 months.
- Staffing hours comfortably above national benchmarks.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
$53,388 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.46 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.87 | 0.55–0.75 |
| Weekend hours / resident-day | 3.80 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | 3 · $53,388 |
Inspection citations (37 in the current record)
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Actual harm · G October 29, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected August 8, 2025 · Pharmacy Service
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Potential for harm · E October 29, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected November 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · D October 29, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 28, 2025 · Pharmacy Service
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Potential for harm · D November 26, 2024
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected January 23, 2025 · Resident Rights
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Potential for harm · D November 26, 2024
Keep residents' personal and medical records private and confidential.
Corrected January 23, 2025 · Resident Rights
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Potential for harm · D November 26, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected January 23, 2025 · Resident Rights
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Potential for harm · D November 26, 2024
Ensure each resident receives an accurate assessment.
Corrected January 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 26, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 26, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 23, 2025 · Quality of Life and Care
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Potential for harm · D November 26, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 23, 2025 · Quality of Life and Care
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Potential for harm · D November 26, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 23, 2025 · Quality of Life and Care
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Potential for harm · D November 26, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 23, 2025 · Quality of Life and Care
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Potential for harm · D November 26, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected January 23, 2025 · Pharmacy Service
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Potential for harm · D November 26, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 23, 2025 · Pharmacy Service
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Potential for harm · F November 26, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 23, 2025 · Nutrition and Dietary
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Immediate jeopardy · J August 28, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 7, 2024 · Quality of Life and Care
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Potential for harm · E August 28, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 7, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 28, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected October 7, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 28, 2024 · found via complaint
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Corrected October 7, 2024 · Administration
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No harm found · B August 28, 2024 · found via complaint
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Corrected October 7, 2024 · Administration
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Potential for harm · F October 19, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 6, 2023 · Nutrition and Dietary
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Potential for harm · D October 19, 2023 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 6, 2023 · Resident Rights
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Potential for harm · D October 19, 2023 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 6, 2023 · Quality of Life and Care
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Potential for harm · D October 19, 2023 · found via complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected December 6, 2023 · Quality of Life and Care
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Potential for harm · D October 19, 2023 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 6, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 12, 2026 | Fine | $22,925 |
| October 29, 2025 | Fine | $14,015 |
| August 28, 2024 | Fine | $16,448 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 085021 · certified since March 17, 1982. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.