Encore at West Meadow

255 Possum Park Road · Newark, DE · 19711 · 3023660160

110 certified beds For profit - Corporation Part of a CCRC

Why this verdict

  • Federal penalties on record: $53,388 in fines in the last 24 months.
  • Staffing hours comfortably above national benchmarks.

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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

1 immediate-jeopardy citation in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

$53,388 in federal fines in the last 24 months

3 fines — CMS fines are reserved for verified, serious non-compliance.

Score breakdown

Inspection record 30% of score 41
Serious harm & abuse 20% 88
Staffing 20% 84
Federal penalties 15% 42
Trend 10% 72
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day4.463.48 min · 4.1 strong
RN hours / resident-day0.870.55–0.75
Weekend hours / resident-day3.80≈ weekday level
Nursing turnover / year39%median 45%
Fines (3-yr window)3 · $53,388

Inspection citations (37 in the current record)

  • Actual harm · G October 29, 2025 · found via complaint

    Ensure that residents are free from significant medication errors.

    Corrected August 8, 2025 · Pharmacy Service

  • Potential for harm · E October 29, 2025 · found via complaint

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected November 28, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D October 29, 2025 · found via complaint

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected November 28, 2025 · Pharmacy Service

  • Potential for harm · D November 26, 2024

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Corrected January 23, 2025 · Resident Rights

  • Potential for harm · D November 26, 2024

    Keep residents' personal and medical records private and confidential.

    Corrected January 23, 2025 · Resident Rights

  • Potential for harm · D November 26, 2024

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Corrected January 23, 2025 · Resident Rights

  • Potential for harm · D November 26, 2024

    Ensure each resident receives an accurate assessment.

    Corrected January 23, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D November 26, 2024

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected January 23, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D November 26, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected January 23, 2025 · Quality of Life and Care

  • Potential for harm · D November 26, 2024

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected January 23, 2025 · Quality of Life and Care

  • Potential for harm · D November 26, 2024

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected January 23, 2025 · Quality of Life and Care

  • Potential for harm · D November 26, 2024

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected January 23, 2025 · Quality of Life and Care

  • Potential for harm · D November 26, 2024

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected January 23, 2025 · Pharmacy Service

  • Potential for harm · D November 26, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected January 23, 2025 · Pharmacy Service

  • Potential for harm · F November 26, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected January 23, 2025 · Nutrition and Dietary

  • Immediate jeopardy · J August 28, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected October 7, 2024 · Quality of Life and Care

  • Potential for harm · E August 28, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected October 7, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D August 28, 2024 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected October 7, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E August 28, 2024 · found via complaint

    Provide behavior health training consistent with the requirements and as determined by a facility assessment.

    Corrected October 7, 2024 · Administration

  • No harm found · B August 28, 2024 · found via complaint

    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    Corrected October 7, 2024 · Administration

  • Potential for harm · F October 19, 2023

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected December 6, 2023 · Nutrition and Dietary

  • Potential for harm · D October 19, 2023 · found via complaint

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected December 6, 2023 · Resident Rights

  • Potential for harm · D October 19, 2023 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected December 6, 2023 · Quality of Life and Care

  • Potential for harm · D October 19, 2023 · found via complaint

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected December 6, 2023 · Quality of Life and Care

  • Potential for harm · D October 19, 2023 · found via complaint

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected December 6, 2023 · Quality of Life and Care

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
January 12, 2026Fine$22,925
October 29, 2025Fine$14,015
August 28, 2024Fine$16,448

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 085021 · certified since March 17, 1982. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.