Emerald Ridge Health and Rehabilitation
25 Reynolds Mountain Boulevard · Asheville, NC · 28804 · 8286456619
100 certified beds For profit - Limited Liability company Chain: Avardis Health
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $95,295 in fines in the last 24 months.
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
$95,295 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.10 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.57 | 0.55–0.75 |
| Weekend hours / resident-day | 2.72 | ≈ weekday level |
| Nursing turnover / year | 41% | median 45% |
| Fines (3-yr window) | 2 · $95,295 |
Inspection citations (32 in the current record)
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Immediate jeopardy · J April 9, 2026
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected May 5, 2026 · Quality of Life and Care
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Potential for harm · E April 9, 2026
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected May 5, 2026 · Resident Rights
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Potential for harm · D April 9, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected May 5, 2026 · Resident Assessment and Care Planning
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Potential for harm · E April 9, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 5, 2026 · Pharmacy Service
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Potential for harm · E April 9, 2026
Provide and implement an infection prevention and control program.
Corrected May 5, 2026 · Infection Control
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Potential for harm · D April 9, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 5, 2026 · Resident Rights
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Potential for harm · D April 9, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 5, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 9, 2026 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected May 5, 2026 · Resident Rights
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Potential for harm · D April 9, 2026 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 5, 2026 · Quality of Life and Care
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Potential for harm · E April 9, 2026 · found via complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected May 5, 2026 · Environmental
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Potential for harm · D November 7, 2025 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected November 26, 2025 · Resident Assessment and Care Planning
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Actual harm · G March 6, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 29, 2025 · Quality of Life and Care
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Potential for harm · D March 6, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected March 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 6, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 6, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 29, 2025 · Quality of Life and Care
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Potential for harm · D March 6, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected March 29, 2025 · Pharmacy Service
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Potential for harm · D March 6, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected March 29, 2025 · Pharmacy Service
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Potential for harm · D March 6, 2025
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Corrected April 2, 2025 · Nutrition and Dietary
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Potential for harm · E March 6, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 2, 2025 · Nutrition and Dietary
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Potential for harm · D March 6, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected March 29, 2025 · Quality of Life and Care
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Potential for harm · E October 26, 2023
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected November 29, 2023 · Resident Rights
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Potential for harm · D October 26, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 29, 2023 · Resident Assessment and Care Planning
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Potential for harm · D October 26, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected November 29, 2023 · Quality of Life and Care
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Potential for harm · D October 26, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 29, 2023 · Pharmacy Service
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Potential for harm · E October 26, 2023
Provide and implement an infection prevention and control program.
Corrected November 29, 2023 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 9, 2026 | Fine | $84,427 |
| March 6, 2025 | Fine | $10,868 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345447 · certified since September 20, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.