Emerald Care Center Tulsa
2425 South Memorial · Tulsa, OK · 74129 · 9186280932
118 certified beds For profit - Limited Liability company Chain: Emerald Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $22,975 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
76% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.52 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.35 | 0.55–0.75 |
| Weekend hours / resident-day | 3.41 | ≈ weekday level |
| Nursing turnover / year | 76% | median 45% |
| Fines (3-yr window) | 10 · $91,783 |
Inspection citations (67 in the current record)
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Potential for harm · D November 25, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected December 24, 2025 · Resident Rights
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Potential for harm · D November 25, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 24, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 25, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected December 24, 2025 · Quality of Life and Care
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Potential for harm · D November 25, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 24, 2025 · Nutrition and Dietary
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Potential for harm · D January 28, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 7, 2025 · Quality of Life and Care
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Potential for harm · D January 28, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 7, 2025 · Infection Control
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Actual harm · G July 19, 2024 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected August 17, 2024 · Quality of Life and Care
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Potential for harm · D April 11, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 6, 2024 · Resident Rights
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Potential for harm · E April 11, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 6, 2024 · Resident Rights
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Potential for harm · E April 11, 2024
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected June 6, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E April 11, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 6, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 11, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 6, 2024 · Resident Assessment and Care Planning
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Potential for harm · E April 11, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 6, 2024 · Quality of Life and Care
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Potential for harm · D April 11, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 6, 2024 · Quality of Life and Care
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Potential for harm · E April 11, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected June 6, 2024 · Quality of Life and Care
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Potential for harm · E April 11, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected June 6, 2024 · Quality of Life and Care
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Potential for harm · D April 11, 2024
Observe each nurse aide's job performance and give regular training.
Corrected June 6, 2024 · Nursing and Physician Services
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Potential for harm · E April 11, 2024
Post nurse staffing information every day.
Corrected June 6, 2024 · Nursing and Physician Services
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Potential for harm · E April 11, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 6, 2024 · Pharmacy Service
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Potential for harm · E April 11, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected June 6, 2024 · Pharmacy Service
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Potential for harm · E April 11, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected May 6, 2024 · Pharmacy Service
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Potential for harm · D April 11, 2024
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected June 6, 2024 · Administration
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Potential for harm · E April 11, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected June 6, 2024 · Nutrition and Dietary
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Potential for harm · E April 11, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 6, 2024 · Nutrition and Dietary
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Potential for harm · E April 11, 2024
Dispose of garbage and refuse properly.
Corrected June 6, 2024 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 19, 2024 | Fine | $22,975 |
| March 19, 2024 | Payment Denial | 2 days |
| November 6, 2023 | Fine | $13,762 |
| October 17, 2023 | Fine | $4,587 |
| September 25, 2023 | Fine | $13,762 |
| September 5, 2023 | Fine | $4,587 |
| August 28, 2023 | Fine | $4,587 |
| August 21, 2023 | Fine | $4,587 |
| August 14, 2023 | Fine | $4,587 |
| August 7, 2023 | Fine | $4,587 |
| July 17, 2023 | Fine | $13,762 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 375094 · certified since April 12, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.