Embassy of Willard
370 E Howard St · Willard, OH · 44890 · 4199350148
59 certified beds For profit - Corporation Chain: Embassy Healthcare
- Inspection results have improved across recent cycles.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.16 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.45 | 0.55–0.75 |
| Weekend hours / resident-day | 3.00 | ≈ weekday level |
| Nursing turnover / year | 33% | median 45% |
| Fines (3-yr window) | 1 · $17,655 |
Inspection citations (36 in the current record)
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Immediate jeopardy · J April 24, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 25, 2025 · Quality of Life and Care
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Potential for harm · D April 25, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 10, 2024 · Resident Rights
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Potential for harm · D April 25, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 10, 2024 · Quality of Life and Care
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Potential for harm · D April 25, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 10, 2024 · Pharmacy Service
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Potential for harm · E April 25, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected May 10, 2024 · Nutrition and Dietary
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Potential for harm · D April 25, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 10, 2024 · Nutrition and Dietary
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Potential for harm · D April 25, 2024
Provide and implement an infection prevention and control program.
Corrected May 10, 2024 · Infection Control
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Potential for harm · D November 6, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 14, 2023 · Quality of Life and Care
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Potential for harm · D November 12, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 7, 2021 · Resident Assessment and Care Planning
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Potential for harm · D November 12, 2021
Assist a resident in gaining access to vision and hearing services.
Corrected December 7, 2021 · Quality of Life and Care
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Potential for harm · D November 12, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 7, 2021 · Quality of Life and Care
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Potential for harm · D November 12, 2021
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 7, 2021 · Quality of Life and Care
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Potential for harm · D November 12, 2021
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected December 7, 2021 · Quality of Life and Care
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Potential for harm · E November 12, 2021
Provide and implement an infection prevention and control program.
Corrected December 7, 2021 · Infection Control
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Potential for harm · D November 12, 2021
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected December 7, 2021 · Environmental
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Actual harm · G May 24, 2019
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected June 14, 2019 · Quality of Life and Care
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Potential for harm · D May 24, 2019
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 14, 2019 · Resident Rights
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Potential for harm · D May 24, 2019
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected June 14, 2019 · Resident Rights
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Potential for harm · E May 24, 2019
Assure the security of all personal funds of residents deposited with the facility.
Corrected June 14, 2019 · Resident Rights
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Potential for harm · F May 24, 2019
The resident has the right to receive notices in a format and a language he or she understands.
Corrected June 14, 2019 · Resident Rights
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Potential for harm · F May 24, 2019
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected June 14, 2019 · Resident Rights
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Potential for harm · D May 24, 2019
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected June 14, 2019 · Resident Rights
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Potential for harm · D May 24, 2019
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 14, 2019 · Resident Rights
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Potential for harm · D May 24, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 14, 2019 · Resident Assessment and Care Planning
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Potential for harm · D May 24, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 14, 2019 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 24, 2025 | Fine | $17,655 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365343 · certified since September 27, 1976. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.