Elm Wood Center at Claremont
290 Hanover Street · Claremont, NH · 03743 · 6035422606
68 certified beds For profit - Corporation Chain: Genesis Healthcare
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.25 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.85 | 0.55–0.75 |
| Weekend hours / resident-day | 2.78 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (29 in the current record)
-
Potential for harm · D September 11, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Past Non-Compliance · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · E August 1, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 10, 2025 · Resident Rights
-
Potential for harm · D August 1, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected September 10, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D August 1, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected September 10, 2025 · Nutrition and Dietary
-
Potential for harm · D August 1, 2025
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected September 10, 2025 · Administration
-
Potential for harm · D August 1, 2025
Provide and implement an infection prevention and control program.
Corrected September 10, 2025 · Infection Control
-
No harm found · C August 1, 2025
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected September 10, 2025 · Administration
-
Potential for harm · D June 13, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected July 19, 2024 · Resident Assessment and Care Planning
-
Potential for harm · E June 13, 2024
Assist a resident in gaining access to vision and hearing services.
Corrected July 22, 2024 · Quality of Life and Care
-
Potential for harm · D June 13, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected July 19, 2024 · Quality of Life and Care
-
Potential for harm · E June 13, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected April 1, 2024 · Nursing and Physician Services
-
Potential for harm · D June 13, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 19, 2024 · Pharmacy Service
-
Potential for harm · D June 13, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected July 25, 2024 · Pharmacy Service
-
No harm found · B June 13, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected July 19, 2024 · Resident Rights
-
Potential for harm · D May 2, 2023
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected June 27, 2023 · Resident Rights
-
Potential for harm · D May 2, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected July 6, 2023 · Resident Rights
-
Potential for harm · D May 2, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected June 27, 2023 · Resident Rights
-
Potential for harm · D May 2, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 13, 2023 · Resident Rights
-
Potential for harm · D May 2, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected July 1, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D May 2, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 27, 2023 · Quality of Life and Care
-
Potential for harm · D May 2, 2023
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected June 29, 2023 · Nursing and Physician Services
-
Potential for harm · D May 2, 2023
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected July 1, 2023 · Nursing and Physician Services
-
Potential for harm · D May 2, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected July 1, 2023 · Pharmacy Service
-
Potential for harm · E May 2, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected July 13, 2023 · Pharmacy Service
-
Potential for harm · D May 2, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 27, 2023 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Better-scoring options nearby
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 305041 · certified since January 1, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.