Elm Manor Nursing and Rehabilitation Center
210 North Main Street · Canandaigua, NY · 14424 · 5853943883
46 certified beds For profit - Corporation
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 72 points, but Recommended is gated: staffing below the Recommended bar. That rule is part of the published method.
Red flags
Total nurse staffing below 3.0 hours per resident-day
2.77 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
85% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 2.77 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.40 | 0.55–0.75 |
| Weekend hours / resident-day | 2.55 | ≈ weekday level |
| Nursing turnover / year | 85% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (21 in the current record)
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Potential for harm · E August 27, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected October 15, 2024 · Resident Assessment and Care Planning
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Potential for harm · E August 27, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 15, 2024 · Quality of Life and Care
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Potential for harm · D August 27, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 15, 2024 · Pharmacy Service
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Potential for harm · E August 27, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 15, 2024 · Nutrition and Dietary
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Potential for harm · D August 27, 2024 · found via complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected October 15, 2024 · Resident Rights
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Potential for harm · D August 27, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 15, 2024 · Quality of Life and Care
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Potential for harm · E August 27, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected October 15, 2024 · Nursing and Physician Services
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Potential for harm · D October 24, 2022
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected January 18, 2023 · Resident Rights
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Potential for harm · D October 24, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected January 18, 2023 · Resident Rights
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Potential for harm · E October 24, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 18, 2023 · Resident Rights
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Potential for harm · D October 24, 2022
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected January 18, 2023 · Resident Rights
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Potential for harm · E October 24, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 18, 2023 · Quality of Life and Care
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Potential for harm · D October 24, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 18, 2023 · Pharmacy Service
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Potential for harm · E October 24, 2022
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected January 18, 2023 · Nutrition and Dietary
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Potential for harm · F October 24, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 18, 2023 · Nutrition and Dietary
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Potential for harm · D October 24, 2022
Provide and implement an infection prevention and control program.
Corrected January 18, 2023 · Infection Control
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Potential for harm · D November 2, 2020
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected November 28, 2020 · Resident Rights
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Potential for harm · D November 2, 2020
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 28, 2020 · Quality of Life and Care
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Potential for harm · D November 2, 2020
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 28, 2020 · Quality of Life and Care
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Potential for harm · D November 2, 2020
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 28, 2020 · Quality of Life and Care
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Potential for harm · D November 2, 2020
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 28, 2020 · Quality of Life and Care
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335255 · certified since January 1, 1977. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.