Ellis Nursing Home (the)
135 Ellis Avenue · Norwood, MA · 02062 · 7819492310
191 certified beds For profit - Limited Liability company
Why this verdict
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.35 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.67 | 0.55–0.75 |
| Weekend hours / resident-day | 3.14 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | 1 · $57,158 |
Inspection citations (44 in the current record)
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Potential for harm · D January 15, 2026 · found via complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected December 10, 2025 · Environmental
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Potential for harm · D September 2, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected October 2, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 20, 2025 · found via complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected May 9, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 20, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 13, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 29, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 29, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 6, 2025 · Nutrition and Dietary
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Potential for harm · D April 29, 2025
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Corrected June 6, 2025 · Administration
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Potential for harm · E April 29, 2025
Provide and implement an infection prevention and control program.
Corrected June 6, 2025 · Infection Control
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No harm found · B April 29, 2025
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected June 6, 2025 · Nursing and Physician Services
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Actual harm · G April 22, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected May 21, 2024 · Quality of Life and Care
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Potential for harm · D April 22, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 21, 2024 · Resident Rights
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Potential for harm · D April 22, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected May 29, 2024 · Resident Rights
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Potential for harm · D April 22, 2024
Ensure each resident receives an accurate assessment.
Corrected May 21, 2024 · Resident Assessment and Care Planning
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Potential for harm · E April 22, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 21, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 22, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 21, 2024 · Quality of Life and Care
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Potential for harm · D April 22, 2024
Assist a resident in gaining access to vision and hearing services.
Corrected May 21, 2024 · Quality of Life and Care
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Potential for harm · D April 22, 2024
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected May 21, 2024 · Nursing and Physician Services
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Potential for harm · D April 22, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected May 21, 2024 · Pharmacy Service
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Potential for harm · D April 22, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected May 21, 2024 · Pharmacy Service
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Potential for harm · D April 22, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected May 21, 2024 · Pharmacy Service
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Potential for harm · E April 22, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 21, 2024 · Nutrition and Dietary
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Potential for harm · E April 22, 2024
Provide and implement an infection prevention and control program.
Corrected May 21, 2024 · Infection Control
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Potential for harm · E April 22, 2024
Implement a program that monitors antibiotic use.
Corrected May 21, 2024 · Infection Control
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Potential for harm · D October 19, 2023
Provide and implement an infection prevention and control program.
Corrected November 4, 2023 · Infection Control
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Potential for harm · D August 16, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 28, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 22, 2024 | Fine | $57,158 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225211 · certified since July 1, 1975. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.