Elevate Health and Rehabilitation
91 Victoria Road · Asheville, NC · 28801 · 8282550076
120 certified beds For profit - Limited Liability company Chain: Ascent Healthcare Management
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $157,277 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$157,277 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
76% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.02 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.33 | 0.55–0.75 |
| Weekend hours / resident-day | 2.69 | ≈ weekday level |
| Nursing turnover / year | 76% | median 45% |
| Fines (3-yr window) | 3 · $174,346 |
Inspection citations (30 in the current record)
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Potential for harm · D December 22, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 9, 2026 · Infection Control
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Immediate jeopardy · J September 2, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected January 22, 2025 · Pharmacy Service
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Potential for harm · D September 2, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 17, 2025 · Quality of Life and Care
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Potential for harm · E September 2, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 17, 2025 · Nutrition and Dietary
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Immediate jeopardy · K August 7, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected August 10, 2024 · Resident Rights
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Immediate jeopardy · J August 7, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 10, 2024 · Quality of Life and Care
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Immediate jeopardy · K August 7, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected August 10, 2024 · Quality of Life and Care
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Potential for harm · D August 7, 2024 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected August 10, 2024 · Resident Rights
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Potential for harm · D August 7, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected August 10, 2024 · Quality of Life and Care
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Potential for harm · D August 7, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 10, 2024 · Quality of Life and Care
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Potential for harm · E August 7, 2024 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 10, 2024 · Quality of Life and Care
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Potential for harm · E August 7, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 10, 2024 · Pharmacy Service
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Potential for harm · E August 7, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 10, 2024 · Nutrition and Dietary
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Potential for harm · E August 7, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 10, 2024 · Resident Assessment and Care Planning
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Potential for harm · E August 7, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected August 10, 2024 · Infection Control
-
Immediate jeopardy · J April 10, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected April 29, 2024 · Pharmacy Service
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Potential for harm · E April 10, 2024 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected April 29, 2024 · Administration
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Immediate jeopardy · J July 25, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 9, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E July 25, 2023 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected August 9, 2023 · Administration
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Potential for harm · E April 14, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected July 25, 2023 · Resident Rights
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Potential for harm · D April 14, 2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected July 25, 2023 · Resident Rights
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Potential for harm · D April 14, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected July 25, 2023 · Resident Rights
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Potential for harm · E April 14, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 25, 2023 · Resident Rights
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Potential for harm · D April 14, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected July 25, 2023 · Resident Assessment and Care Planning
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Potential for harm · E April 14, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected July 25, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 2, 2025 | Fine | $17,345 |
| August 7, 2024 | Fine | $139,932 |
| April 10, 2024 | Fine | $17,069 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345174 · certified since February 1, 1979. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.