Elevate Care Windsor Park
2649 East 75th St · Chicago, IL · 60649 · 7733569300
240 certified beds For profit - Limited Liability company Chain: Elevate Care
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $73,594 in fines in the last 24 months.
- 10 citations involved actual harm to residents.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
6 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$73,594 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
Total nurse staffing below 3.0 hours per resident-day
2.94 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 2.94 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.33 | 0.55–0.75 |
| Weekend hours / resident-day | 2.50 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | 4 · $84,764 |
Inspection citations (82 in the current record)
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Potential for harm · E March 29, 2026 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected March 30, 2026 · Nursing and Physician Services
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Potential for harm · E March 29, 2026 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 22, 2026 · Pharmacy Service
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Potential for harm · D March 29, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected April 22, 2026 · Pharmacy Service
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Actual harm · G January 29, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 4, 2025 · Quality of Life and Care
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Potential for harm · D July 25, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 31, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 25, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 31, 2025 · Quality of Life and Care
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Actual harm · G June 23, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 1, 2025 · Quality of Life and Care
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Potential for harm · E June 23, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected July 1, 2025 · Infection Control
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Potential for harm · D May 9, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 17, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G March 6, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 25, 2025 · Quality of Life and Care
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Actual harm · G March 6, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected March 25, 2025 · Quality of Life and Care
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Actual harm · G March 6, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 25, 2025 · Quality of Life and Care
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Actual harm · G March 6, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected March 25, 2025 · Pharmacy Service
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Potential for harm · D March 6, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected March 25, 2025 · Resident Rights
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Potential for harm · E March 6, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · E March 6, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 25, 2025 · Quality of Life and Care
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Potential for harm · E March 6, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 25, 2025 · Quality of Life and Care
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Potential for harm · D March 6, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 25, 2025 · Pharmacy Service
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Potential for harm · F March 6, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 25, 2025 · Nutrition and Dietary
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Potential for harm · E March 6, 2025
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected March 25, 2025 · Nutrition and Dietary
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Potential for harm · F March 6, 2025
Dispose of garbage and refuse properly.
Corrected March 25, 2025 · Nutrition and Dietary
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Potential for harm · F March 6, 2025
Provide and implement an infection prevention and control program.
Corrected March 25, 2025 · Infection Control
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Potential for harm · E March 6, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected March 25, 2025 · Environmental
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Actual harm · G December 9, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 27, 2024 · Quality of Life and Care
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Potential for harm · F November 10, 2024 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected November 29, 2024 · Environmental
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 29, 2026 | Fine | $22,315 |
| June 23, 2025 | Fine | $12,929 |
| March 6, 2025 | Fine | $38,350 |
| October 6, 2023 | Fine | $11,170 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145970 · certified since June 16, 1998. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.