Elevate Care Chicago North
2451 West Touhy Avenue · Chicago, IL · 60645 · 7733386800
312 certified beds For profit - Limited Liability company Chain: Elevate Care
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $75,660 in fines in the last 24 months.
- 9 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
3 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$75,660 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
66% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.54 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.62 | 0.55–0.75 |
| Weekend hours / resident-day | 3.06 | ≈ weekday level |
| Nursing turnover / year | 66% | median 45% |
| Fines (3-yr window) | 3 · $193,858 |
Inspection citations (92 in the current record)
-
Potential for harm · F April 24, 2026 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected April 30, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D April 24, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 30, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D April 24, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected April 30, 2026 · Pharmacy Service
-
Potential for harm · D January 30, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 10, 2026 · Quality of Life and Care
-
Potential for harm · D September 17, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 22, 2025 · Pharmacy Service
-
Potential for harm · E August 19, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 4, 2025 · Quality of Life and Care
-
Actual harm · G June 13, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 20, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D June 13, 2025 · found via complaint
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected June 20, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D May 16, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 22, 2025 · Resident Rights
-
Potential for harm · D May 16, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected May 22, 2025 · Resident Rights
-
Potential for harm · D May 16, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected May 22, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D May 16, 2025
Honor each resident's preferences, choices, values and beliefs.
Corrected May 22, 2025 · Quality of Life and Care
-
Potential for harm · D May 16, 2025
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected May 22, 2025 · Quality of Life and Care
-
Potential for harm · D May 16, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 22, 2025 · Quality of Life and Care
-
Potential for harm · D May 16, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected May 22, 2025 · Quality of Life and Care
-
Potential for harm · D May 16, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 22, 2025 · Quality of Life and Care
-
Potential for harm · E May 16, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 22, 2025 · Quality of Life and Care
-
Potential for harm · E May 16, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 22, 2025 · Nutrition and Dietary
-
Potential for harm · E May 16, 2025
Provide and implement an infection prevention and control program.
Corrected May 22, 2025 · Infection Control
-
Actual harm · G April 24, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 8, 2025 · Pharmacy Service
-
Potential for harm · D April 24, 2025 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected May 8, 2025 · Resident Rights
-
Potential for harm · D April 24, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected May 22, 2025 · Resident Rights
-
Potential for harm · D April 24, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 22, 2025 · Quality of Life and Care
-
Potential for harm · E April 11, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 18, 2025 · Resident Rights
-
Potential for harm · E April 11, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 18, 2025 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 11, 2025 | Fine | $75,660 |
| April 11, 2025 | Payment Denial | 31 days |
| May 16, 2024 | Fine | $73,938 |
| May 16, 2024 | Payment Denial | 4 days |
| January 5, 2024 | Fine | $44,260 |
| January 5, 2024 | Payment Denial | 2 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145484 · certified since January 30, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.