El Jen Skilled Care
5538 W Duncan Dr · Las Vegas, NV · 89130 · 7026452606
144 certified beds For profit - Limited Liability company Chain: Evergreen Healthcare Group
Why this verdict
- Carries CMS’s abuse warning icon.
- Staffing levels are well below research benchmarks for safe care.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | — | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | — | 0.55–0.75 |
| Weekend hours / resident-day | — | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 1 · $34,684 |
Inspection citations (52 in the current record)
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Actual harm · G March 24, 2026 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected May 14, 2026 · Resident Rights
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Actual harm · G December 11, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 2, 2026 · Quality of Life and Care
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Potential for harm · F December 11, 2025 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected January 2, 2026 · Environmental
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Potential for harm · D August 1, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 22, 2025 · Resident Rights
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Potential for harm · D August 1, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected August 22, 2025 · Resident Rights
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Potential for harm · D August 1, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected August 23, 2025 · Resident Rights
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Potential for harm · D August 1, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected August 23, 2025 · Infection Control
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Potential for harm · D August 1, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 1, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 28, 2025 · Quality of Life and Care
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Potential for harm · D February 13, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 13, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 18, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 31, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 18, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 31, 2024 · Quality of Life and Care
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Potential for harm · D May 16, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected July 1, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 16, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 1, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 18, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected February 8, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 31, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 28, 2023 · Resident Rights
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Potential for harm · D August 31, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected September 28, 2023 · Resident Rights
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Potential for harm · E August 31, 2023
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected September 28, 2023 · Resident Rights
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Potential for harm · D August 31, 2023
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected September 28, 2023 · Resident Rights
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Potential for harm · D August 31, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected September 28, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 31, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 28, 2023 · Quality of Life and Care
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Potential for harm · E August 31, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 28, 2023 · Quality of Life and Care
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Potential for harm · D August 31, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected September 28, 2023 · Quality of Life and Care
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Potential for harm · D August 31, 2023
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected September 28, 2023 · Quality of Life and Care
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Potential for harm · D August 31, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 28, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 11, 2025 | Fine | $34,684 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 295008 · certified since October 1, 1969. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.