Edenbrook at Hampton
1548 Sans Souci Parkway · Wilkes Barre, PA · 18702 · 5708258725
104 certified beds For profit - Corporation Chain: Eden Senior Care
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 77 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.62 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.43 | 0.55–0.75 |
| Weekend hours / resident-day | 3.48 | ≈ weekday level |
| Nursing turnover / year | 59% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (36 in the current record)
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Potential for harm · D April 10, 2026
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Deficient, Provider has no plan of correction · Resident Rights
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Potential for harm · D April 10, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Deficient, Provider has no plan of correction · Resident Rights
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Potential for harm · D April 10, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Deficient, Provider has no plan of correction · Resident Assessment and Care Planning
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Potential for harm · D April 10, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Deficient, Provider has no plan of correction · Quality of Life and Care
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Potential for harm · D April 10, 2026
Provide safe, appropriate pain management for a resident who requires such services.
Deficient, Provider has no plan of correction · Quality of Life and Care
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Potential for harm · D April 10, 2026
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Deficient, Provider has no plan of correction · Quality of Life and Care
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Potential for harm · D April 10, 2026
Provide care or services that was trauma informed and/or culturally competent.
Deficient, Provider has no plan of correction · Quality of Life and Care
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Potential for harm · D April 10, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Deficient, Provider has no plan of correction · Pharmacy Service
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Potential for harm · D April 10, 2026
Provide and implement an infection prevention and control program.
Deficient, Provider has no plan of correction · Infection Control
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Potential for harm · D June 12, 2025
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected July 16, 2025 · Quality of Life and Care
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Potential for harm · D June 12, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 16, 2025 · Pharmacy Service
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Potential for harm · E June 12, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 16, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F January 29, 2025 · found via complaint
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected March 7, 2025 · Resident Rights
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Potential for harm · E January 29, 2025 · found via complaint
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Corrected March 7, 2025 · Quality of Life and Care
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Potential for harm · D August 23, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 17, 2024 · Resident Rights
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Potential for harm · D August 23, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 17, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 23, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected September 17, 2024 · Quality of Life and Care
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Potential for harm · D August 23, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected September 17, 2024 · Quality of Life and Care
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Potential for harm · E August 23, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected September 17, 2024 · Pharmacy Service
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Potential for harm · F August 23, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 17, 2024 · Nutrition and Dietary
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Potential for harm · E August 23, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected September 17, 2024 · Environmental
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Potential for harm · D August 23, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 17, 2024 · Quality of Life and Care
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Potential for harm · D August 23, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected September 17, 2024 · Quality of Life and Care
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No harm found · B August 23, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected September 17, 2024 · Resident Rights
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Potential for harm · E July 2, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 17, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 395249 · certified since October 17, 1968. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.