Eden Healthcare Center
27350 Tampa Avenue · Hayward, CA · 94544 · 5107838150
121 certified beds For profit - Limited Liability company Chain: Spyglass Healthcare
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.83 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.68 | 0.55–0.75 |
| Weekend hours / resident-day | 3.61 | ≈ weekday level |
| Nursing turnover / year | 25% | median 45% |
| Fines (3-yr window) | 1 · $30,870 |
Inspection citations (56 in the current record)
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Potential for harm · D February 20, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 1, 2026 · Infection Control
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Potential for harm · D August 13, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 30, 2025 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected July 7, 2025 · Nursing and Physician Services
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Potential for harm · D April 30, 2025 · found via complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected July 7, 2025 · Pharmacy Service
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Potential for harm · D January 2, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 20, 2025 · Quality of Life and Care
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Potential for harm · D October 5, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected October 30, 2024 · Resident Rights
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Potential for harm · D October 5, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 30, 2024 · Resident Rights
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Potential for harm · D October 5, 2024
Ensure each resident receives an accurate assessment.
Corrected October 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 5, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected October 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 5, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected October 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 5, 2024
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected October 30, 2024 · Quality of Life and Care
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Potential for harm · E October 5, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 30, 2024 · Quality of Life and Care
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Potential for harm · E October 5, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 30, 2024 · Pharmacy Service
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Potential for harm · F October 5, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected October 30, 2024 · Nutrition and Dietary
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Potential for harm · F October 5, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 30, 2024 · Nutrition and Dietary
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Potential for harm · F October 5, 2024
Dispose of garbage and refuse properly.
Corrected October 30, 2024 · Nutrition and Dietary
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Potential for harm · D October 5, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected October 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 5, 2024
Provide and implement an infection prevention and control program.
Corrected October 30, 2024 · Infection Control
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Potential for harm · F October 5, 2024
Implement a program that monitors antibiotic use.
Corrected October 30, 2024 · Infection Control
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Potential for harm · D October 5, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected October 30, 2024 · Infection Control
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Potential for harm · D July 18, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected August 2, 2024 · Pharmacy Service
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Potential for harm · D April 10, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 17, 2024 · Resident Rights
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Actual harm · G February 6, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 2, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 6, 2024 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected April 2, 2024 · Resident Rights
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Potential for harm · D February 6, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 2, 2024 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 6, 2024 | Fine | $30,870 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 056052 · certified since May 1, 1973. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.