Eastern Plumas Hospital- Portola Campus Dp/Snf
500 First Street · Portola, CA · 96122 · 5308324277
66 certified beds Government - Hospital district Hospital-based
Why this verdict
- Federal penalties on record: $69,450 in fines in the last 24 months.
- 4 citations involved actual harm to residents.
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
$69,450 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 4.86 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.99 | 0.55–0.75 |
| Weekend hours / resident-day | 3.95 | ≈ weekday level |
| Nursing turnover / year | 36% | median 45% |
| Fines (3-yr window) | 3 · $69,450 |
Inspection citations (21 in the current record)
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Actual harm · G July 24, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 21, 2025 · Quality of Life and Care
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Potential for harm · E July 24, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 21, 2025 · Resident Rights
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Potential for harm · E July 24, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected August 21, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 24, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected August 21, 2025 · Nursing and Physician Services
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Potential for harm · D July 24, 2025
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected August 21, 2025 · Nutrition and Dietary
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Potential for harm · E July 24, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 21, 2025 · Nutrition and Dietary
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Potential for harm · E July 24, 2025
Provide and implement an infection prevention and control program.
Corrected August 21, 2025 · Infection Control
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Actual harm · G May 14, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 6, 2025 · Quality of Life and Care
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Actual harm · G May 14, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected June 6, 2025 · Quality of Life and Care
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Potential for harm · D May 14, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected June 6, 2025 · Resident Rights
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Potential for harm · D March 25, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 8, 2025 · Resident Rights
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Actual harm · G March 20, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 15, 2025 · Quality of Life and Care
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Potential for harm · E March 20, 2025 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected April 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · E March 20, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 15, 2025 · Quality of Life and Care
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Potential for harm · E January 7, 2025 · found via complaint
Implement a program that monitors antibiotic use.
Corrected January 21, 2025 · Infection Control
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Potential for harm · D August 15, 2024
Keep all essential equipment working safely.
Corrected August 22, 2024 · Environmental
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Potential for harm · D August 1, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected August 12, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F April 24, 2024 · found via complaint
Put firmly secured handrails on each side of hallways.
Corrected May 2, 2024 · Environmental
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Potential for harm · D August 16, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 25, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E May 19, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 16, 2022 · Nutrition and Dietary
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Potential for harm · E May 19, 2022
Provide and implement an infection prevention and control program.
Corrected June 16, 2022 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 24, 2025 | Fine | $12,438 |
| May 14, 2025 | Fine | $19,338 |
| March 20, 2025 | Fine | $37,674 |
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555433 · certified since September 11, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.