East Haven Nursing & Rehabilitation Center
2323 Eastchester Road · Bronx, NY · 10469 · 7186552848
200 certified beds For profit - Limited Liability company
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
Red flags
Total nurse staffing below 3.0 hours per resident-day
2.90 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 2.90 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.71 | 0.55–0.75 |
| Weekend hours / resident-day | 2.50 | ≈ weekday level |
| Nursing turnover / year | 34% | median 45% |
| Fines (3-yr window) | 5 · $14,819 |
Inspection citations (23 in the current record)
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Potential for harm · D February 25, 2025
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected April 4, 2025 · Resident Rights
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Potential for harm · E February 25, 2025
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected April 4, 2025 · Resident Rights
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Potential for harm · E February 25, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected April 4, 2025 · Nutrition and Dietary
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Potential for harm · D February 25, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 4, 2025 · Nutrition and Dietary
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Potential for harm · E February 25, 2025
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected April 4, 2025 · Administration
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Potential for harm · E February 25, 2025
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Corrected April 4, 2025 · Administration
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Potential for harm · D February 25, 2025
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected April 4, 2025 · Administration
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Potential for harm · F February 25, 2025
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected April 4, 2025 · Environmental
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Potential for harm · D February 25, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 4, 2025 · Resident Rights
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Potential for harm · D February 25, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 4, 2025 · Nutrition and Dietary
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Potential for harm · D March 6, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 12, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E March 6, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 12, 2023 · Resident Assessment and Care Planning
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Potential for harm · D March 6, 2023
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected May 12, 2023 · Quality of Life and Care
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Potential for harm · D March 6, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected May 12, 2023 · Pharmacy Service
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Potential for harm · D February 19, 2020
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 6, 2020 · Resident Rights
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Potential for harm · D February 19, 2020
Keep residents' personal and medical records private and confidential.
Corrected June 6, 2020 · Resident Rights
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Potential for harm · E February 19, 2020
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 22, 2020 · Resident Assessment and Care Planning
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Potential for harm · D February 19, 2020
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 6, 2020 · Quality of Life and Care
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Potential for harm · D February 19, 2020
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected May 22, 2020 · Nursing and Physician Services
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Potential for harm · D February 19, 2020
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 29, 2020 · Pharmacy Service
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Potential for harm · F February 19, 2020
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 20, 2020 · Nutrition and Dietary
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Potential for harm · D February 19, 2020
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 27, 2020 · Resident Assessment and Care Planning
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Potential for harm · E February 19, 2020
Provide and implement an infection prevention and control program.
Corrected June 6, 2020 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 20, 2023 | Fine | $3,176 |
| November 13, 2023 | Fine | $2,823 |
| November 6, 2023 | Fine | $2,470 |
| October 30, 2023 | Fine | $2,117 |
| October 10, 2023 | Fine | $4,233 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335723 · certified since May 1, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.