East Haven Nursing & Rehabilitation Center

2323 Eastchester Road · Bronx, NY · 10469 · 7186552848

200 certified beds For profit - Limited Liability company

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.

Red flags

Total nurse staffing below 3.0 hours per resident-day

2.90 reported hours vs the 3.48 minimum CMS's own staffing study recommends.

Score breakdown

Inspection record 30% of score 54
Serious harm & abuse 20% 100
Staffing 20% 61
Federal penalties 15% 32
Trend 10% 22
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day2.903.48 min · 4.1 strong
RN hours / resident-day0.710.55–0.75
Weekend hours / resident-day2.50≈ weekday level
Nursing turnover / year34%median 45%
Fines (3-yr window)5 · $14,819

Inspection citations (23 in the current record)

  • Potential for harm · D February 25, 2025

    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Corrected April 4, 2025 · Resident Rights

  • Potential for harm · E February 25, 2025

    Ensure residents have reasonable access to and privacy in their use of communication methods.

    Corrected April 4, 2025 · Resident Rights

  • Potential for harm · E February 25, 2025

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected April 4, 2025 · Nutrition and Dietary

  • Potential for harm · D February 25, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected April 4, 2025 · Nutrition and Dietary

  • Potential for harm · E February 25, 2025

    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Corrected April 4, 2025 · Administration

  • Potential for harm · E February 25, 2025

    Provide a neutral and fair arbitration process and agree to arbitrator and venue.

    Corrected April 4, 2025 · Administration

  • Potential for harm · D February 25, 2025

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Corrected April 4, 2025 · Administration

  • Potential for harm · F February 25, 2025

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Corrected April 4, 2025 · Environmental

  • Potential for harm · D February 25, 2025 · found via complaint

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected April 4, 2025 · Resident Rights

  • Potential for harm · D February 25, 2025 · found via complaint

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected April 4, 2025 · Nutrition and Dietary

  • Potential for harm · D March 6, 2023

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected May 12, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E March 6, 2023

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected May 12, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D March 6, 2023

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Corrected May 12, 2023 · Quality of Life and Care

  • Potential for harm · D March 6, 2023

    Ensure medication error rates are not 5 percent or greater.

    Corrected May 12, 2023 · Pharmacy Service

  • Potential for harm · D February 19, 2020

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected June 6, 2020 · Resident Rights

  • Potential for harm · D February 19, 2020

    Keep residents' personal and medical records private and confidential.

    Corrected June 6, 2020 · Resident Rights

  • Potential for harm · E February 19, 2020

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected May 22, 2020 · Resident Assessment and Care Planning

  • Potential for harm · D February 19, 2020

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected June 6, 2020 · Quality of Life and Care

  • Potential for harm · D February 19, 2020

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Corrected May 22, 2020 · Nursing and Physician Services

  • Potential for harm · D February 19, 2020

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected June 29, 2020 · Pharmacy Service

  • Potential for harm · F February 19, 2020

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected April 20, 2020 · Nutrition and Dietary

  • Potential for harm · D February 19, 2020

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected June 27, 2020 · Resident Assessment and Care Planning

  • Potential for harm · E February 19, 2020

    Provide and implement an infection prevention and control program.

    Corrected June 6, 2020 · Infection Control

Federal penalties

DateTypeAmount / length
November 20, 2023Fine$3,176
November 13, 2023Fine$2,823
November 6, 2023Fine$2,470
October 30, 2023Fine$2,117
October 10, 2023Fine$4,233

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335723 · certified since May 1, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.