Dover Care Center
537 Spring Street Suite 350 · Dover, TN · 37058 · 9312326902
88 certified beds For profit - Corporation Chain: Exceptional Living Centers
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.47 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.81 | 0.55–0.75 |
| Weekend hours / resident-day | 2.93 | ≈ weekday level |
| Nursing turnover / year | 53% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (17 in the current record)
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Potential for harm · E July 23, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 7, 2025 · Nutrition and Dietary
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Potential for harm · E July 23, 2025
Provide and implement an infection prevention and control program.
Corrected August 7, 2025 · Infection Control
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Potential for harm · D October 10, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 8, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E October 10, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 8, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E October 10, 2023 · found via complaint
Respond appropriately to all alleged violations.
Corrected November 8, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 10, 2023 · found via complaint
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected November 8, 2023 · Administration
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Potential for harm · D September 28, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 14, 2022 · Resident Rights
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Potential for harm · D September 28, 2022
Ensure each resident receives an accurate assessment.
Corrected October 14, 2022 · Resident Assessment and Care Planning
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Potential for harm · D September 28, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected October 14, 2022 · Resident Assessment and Care Planning
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Potential for harm · D September 28, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 14, 2022 · Resident Assessment and Care Planning
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Potential for harm · D September 28, 2022
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected October 14, 2022 · Resident Assessment and Care Planning
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Potential for harm · D September 28, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 14, 2022 · Quality of Life and Care
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Potential for harm · D September 28, 2022
Provide enough food/fluids to maintain a resident's health.
Corrected October 14, 2022 · Quality of Life and Care
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Potential for harm · D September 28, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Corrected October 14, 2022 · Quality of Life and Care
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Potential for harm · D September 28, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 14, 2022 · Pharmacy Service
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Potential for harm · D August 27, 2019
Ensure medication error rates are not 5 percent or greater.
Corrected September 16, 2019 · Pharmacy Service
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Potential for harm · D August 27, 2019
Provide and implement an infection prevention and control program.
Corrected September 16, 2019 · Infection Control
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445155 · certified since January 4, 1983. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.