Dove Healthcare - West Eau Claire
1405 Truax Blvd · Eau Claire, WI · 54703 · 7155521030
83 certified beds For profit - Limited Liability company Chain: Dove Healthcare
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 6.35 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.91 | 0.55–0.75 |
| Weekend hours / resident-day | 5.61 | ≈ weekday level |
| Nursing turnover / year | 45% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (12 in the current record)
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Potential for harm · D March 20, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 20, 2025 · Quality of Life and Care
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Potential for harm · D March 20, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 20, 2025 · Quality of Life and Care
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Potential for harm · D March 20, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 20, 2025 · Pharmacy Service
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Potential for harm · F March 20, 2025
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected April 20, 2025 · Nutrition and Dietary
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Potential for harm · F March 20, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 20, 2025 · Nutrition and Dietary
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Potential for harm · D March 20, 2025
Provide and implement an infection prevention and control program.
Corrected April 20, 2025 · Infection Control
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Actual harm · G February 7, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 7, 2024 · Quality of Life and Care
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Potential for harm · D February 7, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 7, 2024 · Resident Rights
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Potential for harm · E February 7, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 7, 2024 · Nutrition and Dietary
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Potential for harm · E February 7, 2024
Provide and implement an infection prevention and control program.
Corrected March 7, 2024 · Infection Control
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Potential for harm · D February 7, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 7, 2024 · Quality of Life and Care
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Potential for harm · D February 7, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 7, 2024 · Quality of Life and Care
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525387 · certified since May 1, 1985. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.