Dove Healthcare - Spooner
510 First St · Spooner, WI · 54801 · 7156351415
50 certified beds For profit - Limited Liability company Chain: Dove Healthcare
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 76 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
69% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 4.44 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.04 | 0.55–0.75 |
| Weekend hours / resident-day | 3.91 | ≈ weekday level |
| Nursing turnover / year | 69% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (38 in the current record)
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Potential for harm · D July 23, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected August 13, 2025 · Resident Rights
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Potential for harm · D July 23, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected August 13, 2025 · Resident Rights
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Potential for harm · D July 23, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected August 13, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 23, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 13, 2025 · Quality of Life and Care
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Potential for harm · D July 23, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected August 13, 2025 · Quality of Life and Care
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Potential for harm · F July 23, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 13, 2025 · Nutrition and Dietary
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Potential for harm · F July 23, 2025
Provide and implement an infection prevention and control program.
Corrected August 13, 2025 · Infection Control
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Potential for harm · D July 23, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 13, 2025 · Quality of Life and Care
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Potential for harm · D January 21, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 21, 2025 · Quality of Life and Care
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Potential for harm · F August 21, 2024 · found via complaint
Keep all essential equipment working safely.
Corrected October 11, 2024 · Environmental
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Actual harm · G May 23, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 20, 2024 · Quality of Life and Care
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Actual harm · G May 23, 2024
Ensure that residents are free from significant medication errors.
Corrected June 20, 2024 · Pharmacy Service
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Potential for harm · D May 23, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 20, 2024 · Resident Rights
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Potential for harm · E May 23, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected June 20, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 23, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 20, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 23, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 20, 2024 · Quality of Life and Care
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Potential for harm · D May 23, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 20, 2024 · Quality of Life and Care
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Potential for harm · D May 23, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected June 20, 2024 · Quality of Life and Care
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Potential for harm · D May 23, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected June 20, 2024 · Quality of Life and Care
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Potential for harm · F May 23, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected June 20, 2024 · Nursing and Physician Services
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Potential for harm · F May 23, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 20, 2024 · Nutrition and Dietary
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Potential for harm · F May 23, 2024
Provide and implement an infection prevention and control program.
Corrected June 20, 2024 · Infection Control
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Potential for harm · D May 23, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 20, 2024 · Resident Assessment and Care Planning
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No harm found · C May 23, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected June 20, 2024 · Resident Rights
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Potential for harm · E April 12, 2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected May 11, 2023 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525673 · certified since May 15, 2004. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.