Douglasville Center for Nursing and Healing LLC
4028 Hwy 5 · Douglasville, GA · 30135 · 7709427111
246 certified beds For profit - Limited Liability company
Why this verdict
- 4 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
RN staffing in the bottom 10% nationally
0.29 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.93 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.29 | 0.55–0.75 |
| Weekend hours / resident-day | 3.53 | ≈ weekday level |
| Nursing turnover / year | 55% | median 45% |
| Fines (3-yr window) | 3 · $13,787 |
Inspection citations (40 in the current record)
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Actual harm · G October 30, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 11, 2025 · Quality of Life and Care
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Potential for harm · D June 27, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 27, 2025 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected September 15, 2025 · Resident Rights
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Potential for harm · D June 27, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 21, 2025 · Resident Rights
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Potential for harm · D June 27, 2025 · found via complaint
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Corrected August 21, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 27, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 21, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 27, 2025 · found via complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected August 21, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 27, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 21, 2025 · Quality of Life and Care
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Potential for harm · D June 27, 2025 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected August 21, 2025 · Administration
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Potential for harm · D June 27, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected September 15, 2025 · Infection Control
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Potential for harm · D March 12, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 26, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 12, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected April 26, 2025 · Pharmacy Service
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Potential for harm · D October 10, 2024 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected November 24, 2024 · Resident Rights
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Potential for harm · D October 10, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 24, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 10, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected November 24, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 10, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 24, 2024 · Quality of Life and Care
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Potential for harm · D February 8, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 24, 2024 · Resident Rights
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Potential for harm · E February 8, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 24, 2024 · Resident Rights
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Potential for harm · D February 8, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 24, 2024 · Resident Assessment and Care Planning
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Potential for harm · E February 8, 2024 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 24, 2024 · Quality of Life and Care
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Actual harm · G October 3, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 17, 2023 · Resident Assessment and Care Planning
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Actual harm · G October 3, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 17, 2023 · Quality of Life and Care
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Actual harm · G October 3, 2023 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected November 17, 2023 · Quality of Life and Care
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Potential for harm · E October 3, 2023 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 17, 2023 · Resident Rights
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Potential for harm · D October 3, 2023 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected November 17, 2023 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 8, 2024 | Fine | $4,017 |
| October 3, 2023 | Fine | $4,885 |
| October 3, 2023 | Fine | $4,885 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 115273 · certified since February 1, 1980. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.