Douglas County Health Center
4102 Woolworth Avenue · Omaha, NE · 68105 · 4024447041
254 certified beds Government - City/county
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.77 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.89 | 0.55–0.75 |
| Weekend hours / resident-day | 4.38 | ≈ weekday level |
| Nursing turnover / year | 17% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (33 in the current record)
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Actual harm · G October 30, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected December 12, 2025 · Pharmacy Service
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Potential for harm · D October 30, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected December 12, 2025 · Quality of Life and Care
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Potential for harm · D May 13, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected June 27, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 13, 2025
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected June 27, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 13, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 27, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 13, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 27, 2025 · Quality of Life and Care
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Potential for harm · D May 13, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 27, 2025 · Quality of Life and Care
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Potential for harm · D May 13, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected June 27, 2025 · Quality of Life and Care
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Potential for harm · D May 13, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 27, 2025 · Quality of Life and Care
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Potential for harm · D May 13, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected June 27, 2025 · Quality of Life and Care
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Potential for harm · D May 13, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected June 27, 2025 · Quality of Life and Care
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Potential for harm · F May 13, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 27, 2025 · Nutrition and Dietary
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Potential for harm · D May 13, 2025
Provide and implement an infection prevention and control program.
Corrected June 27, 2025 · Infection Control
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Potential for harm · D May 13, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 27, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 13, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected June 27, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 13, 2025 · found via complaint
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected June 27, 2025 · Nursing and Physician Services
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Potential for harm · D July 18, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 31, 2024 · Resident Rights
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Potential for harm · D May 16, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 14, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 26, 2024
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected June 9, 2024 · Resident Rights
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Potential for harm · D April 26, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected June 9, 2024 · Resident Rights
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Potential for harm · D April 26, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected June 9, 2024 · Resident Rights
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Potential for harm · D April 26, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected June 9, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 26, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 9, 2024 · Quality of Life and Care
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Potential for harm · E April 26, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 9, 2024 · Nutrition and Dietary
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Potential for harm · D April 26, 2024
Provide and implement an infection prevention and control program.
Corrected June 9, 2024 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 30, 2025 | Payment Denial | 8 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 285019 · certified since March 24, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.