Divine Rehabilitation and Nursing at Canal Pointe
145 Olive St · Akron, OH · 44310 · 3307620901
120 certified beds For profit - Limited Liability company Chain: Divine Healthcare Management
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
RN staffing in the bottom 10% nationally
0.20 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.16 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.20 | 0.55–0.75 |
| Weekend hours / resident-day | 2.79 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (53 in the current record)
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Potential for harm · F September 12, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected September 26, 2025 · Nutrition and Dietary
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Potential for harm · F September 12, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 26, 2025 · Nutrition and Dietary
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Potential for harm · D June 9, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 14, 2025 · Resident Rights
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Potential for harm · D June 9, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 14, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 9, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 14, 2025 · Resident Assessment and Care Planning
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Potential for harm · E June 9, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 14, 2025 · Quality of Life and Care
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Potential for harm · D June 9, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected July 14, 2025 · Quality of Life and Care
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Potential for harm · D June 9, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected July 14, 2025 · Quality of Life and Care
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Potential for harm · D June 9, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 14, 2025 · Quality of Life and Care
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Potential for harm · D June 9, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected July 14, 2025 · Quality of Life and Care
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Potential for harm · D June 9, 2025
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected July 14, 2025 · Quality of Life and Care
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Potential for harm · D June 9, 2025
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected July 14, 2025 · Administration
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Potential for harm · F June 9, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 14, 2025 · Nutrition and Dietary
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Potential for harm · F June 9, 2025
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected July 14, 2025 · Administration
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Potential for harm · D June 9, 2025
Provide and implement an infection prevention and control program.
Corrected July 14, 2025 · Infection Control
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Potential for harm · F June 9, 2025
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected July 14, 2025 · Nursing and Physician Services
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Potential for harm · E June 9, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 14, 2025 · Resident Rights
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Potential for harm · D June 9, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 14, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 9, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected July 14, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 9, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 14, 2025 · Pharmacy Service
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Potential for harm · E June 9, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected July 14, 2025 · Pharmacy Service
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Potential for harm · F June 9, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 14, 2025 · Pharmacy Service
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Potential for harm · E June 9, 2025 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected July 14, 2025 · Nutrition and Dietary
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Potential for harm · E May 29, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 14, 2024 · Pharmacy Service
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Potential for harm · D February 22, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected March 15, 2024 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365259 · certified since January 13, 1971. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.