Day Brook Village Senior Living
298 Jarvis Avenue · Holyoke, MA · 01040 · 4135387551
92 certified beds Non profit - Corporation Chain: Integritus Healthcare Part of a CCRC
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.03 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.54 | 0.55–0.75 |
| Weekend hours / resident-day | 3.61 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (39 in the current record)
-
Potential for harm · D November 18, 2025 · found via complaint
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Corrected December 16, 2025 · Resident Rights
-
Potential for harm · D November 18, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected September 17, 2025 · Resident Rights
-
Potential for harm · D November 18, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 16, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D April 3, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected May 18, 2025 · Resident Rights
-
Potential for harm · D April 3, 2025
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected May 18, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D April 3, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 18, 2025 · Quality of Life and Care
-
Potential for harm · D April 3, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 18, 2025 · Quality of Life and Care
-
Potential for harm · D April 3, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 18, 2025 · Quality of Life and Care
-
Potential for harm · D April 3, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected May 18, 2025 · Quality of Life and Care
-
Potential for harm · D April 3, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected May 18, 2025 · Quality of Life and Care
-
Potential for harm · E April 3, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 18, 2025 · Pharmacy Service
-
Potential for harm · E April 3, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected May 18, 2025 · Nutrition and Dietary
-
Potential for harm · E April 3, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 18, 2025 · Nutrition and Dietary
-
Potential for harm · D April 3, 2025
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected May 18, 2025 · Administration
-
Potential for harm · D April 3, 2025
Provide and implement an infection prevention and control program.
Corrected May 18, 2025 · Infection Control
-
Potential for harm · D April 3, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected May 18, 2025 · Infection Control
-
Potential for harm · E April 3, 2025
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected May 18, 2025 · Environmental
-
No harm found · B April 3, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected May 18, 2025 · Resident Rights
-
No harm found · B April 3, 2025
Ensure each resident receives an accurate assessment.
Corrected May 18, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D March 26, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 1, 2025 · Quality of Life and Care
-
Potential for harm · D March 26, 2025 · found via complaint
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected May 1, 2025 · Administration
-
Potential for harm · D March 26, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 1, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D February 5, 2024
Assist a resident in gaining access to vision and hearing services.
Corrected March 21, 2024 · Quality of Life and Care
-
Potential for harm · D February 5, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected March 21, 2024 · Quality of Life and Care
-
Potential for harm · D February 5, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected March 21, 2024 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225269 · certified since July 28, 1981. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.