Crystal Ridge Care Center
396 Dorsey Dr · Grass Valley, CA · 95945 · 5302722273
99 certified beds For profit - Limited Liability company Chain: Pacs Group
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
RN staffing in the bottom 10% nationally
0.26 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.73 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.26 | 0.55–0.75 |
| Weekend hours / resident-day | 3.21 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (45 in the current record)
-
Potential for harm · D April 3, 2026 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected April 24, 2026 · Quality of Life and Care
-
Potential for harm · D January 15, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 22, 2026 · Quality of Life and Care
-
Potential for harm · D July 24, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D June 26, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 25, 2025 · Quality of Life and Care
-
Potential for harm · D May 23, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected June 5, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D May 23, 2025
Assess the resident when there is a significant change in condition
Corrected June 5, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D May 23, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 5, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D May 23, 2025
Honor each resident's preferences, choices, values and beliefs.
Corrected June 5, 2025 · Quality of Life and Care
-
Potential for harm · D May 23, 2025
Provide appropriate foot care.
Corrected June 5, 2025 · Quality of Life and Care
-
Potential for harm · D May 23, 2025
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected June 5, 2025 · Nursing and Physician Services
-
Potential for harm · D May 23, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected June 5, 2025 · Pharmacy Service
-
Potential for harm · D May 23, 2025
Provide routine and 24-hour emergency dental care for each resident.
Corrected June 5, 2025 · Quality of Life and Care
-
Potential for harm · D May 23, 2025
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected June 5, 2025 · Nutrition and Dietary
-
Potential for harm · E May 23, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 5, 2025 · Nutrition and Dietary
-
Potential for harm · D May 23, 2025
Provide and implement an infection prevention and control program.
Corrected June 5, 2025 · Infection Control
-
Potential for harm · D May 23, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected June 5, 2025 · Environmental
-
Potential for harm · D May 23, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 5, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D May 23, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 5, 2025 · Quality of Life and Care
-
Potential for harm · D December 4, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 13, 2024 · Pharmacy Service
-
Potential for harm · D December 4, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 13, 2024 · Pharmacy Service
-
Potential for harm · D December 4, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected December 13, 2024 · Infection Control
-
Potential for harm · D November 26, 2024 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 13, 2024 · Quality of Life and Care
-
Potential for harm · E November 26, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 13, 2024 · Pharmacy Service
-
Potential for harm · D November 26, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 13, 2024 · Pharmacy Service
-
Potential for harm · D November 1, 2024 · found via complaint
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected November 15, 2024 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555283 · certified since September 28, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.