Crestwood Health and Rehabilitation Center
1448 Houston St · Wills Point, TX · 75169 · 9038735400
117 certified beds For profit - Partnership Chain: The Ensign Group
- Cleaner inspection record than most facilities nationally.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
63% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.29 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.48 | 0.55–0.75 |
| Weekend hours / resident-day | 2.96 | ≈ weekday level |
| Nursing turnover / year | 63% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (11 in the current record)
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Potential for harm · D January 7, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected January 8, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 7, 2026
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected January 8, 2026 · Administration
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Potential for harm · D January 7, 2026
Provide and implement an infection prevention and control program.
Corrected January 8, 2026 · Infection Control
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Potential for harm · E October 16, 2024
Give residents a notice of rights, rules, services and charges.
Corrected November 6, 2024 · Resident Rights
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Potential for harm · D August 30, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 31, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 23, 2023
Ensure each resident receives an accurate assessment.
Corrected August 24, 2023 · Resident Assessment and Care Planning
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Potential for harm · E August 23, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 24, 2023 · Quality of Life and Care
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Potential for harm · D August 23, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 24, 2023 · Quality of Life and Care
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No harm found · C August 23, 2023
Post nurse staffing information every day.
Corrected August 24, 2023 · Nursing and Physician Services
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No harm found · B August 23, 2023 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected August 24, 2023 · Resident Rights
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Potential for harm · D June 21, 2023 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 21, 2023 · Pharmacy Service
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 675597 · certified since May 29, 1996. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.