Crestview Manor Healthcare

199 Court Street · Jane Lew, WV · 26378 · 3048847811

72 certified beds For profit - Limited Liability company Chain: Communicare Health

  • Inspection results have improved across recent cycles.

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 62
Serious harm & abuse 20% 94
Staffing 20% 70
Federal penalties 15% 66
Trend 10% 88
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day3.643.48 min · 4.1 strong
RN hours / resident-day0.570.55–0.75
Weekend hours / resident-day3.32≈ weekday level
Nursing turnover / year41%median 45%
Fines (3-yr window)1 · $42,266

Inspection citations (21 in the current record)

  • Potential for harm · D February 11, 2026

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected March 9, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D February 11, 2026

    Provide activities to meet all resident's needs.

    Corrected March 9, 2026 · Quality of Life and Care

  • Potential for harm · E February 11, 2026

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected March 9, 2026 · Nutrition and Dietary

  • Potential for harm · D February 11, 2026

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected March 9, 2026 · Nutrition and Dietary

  • Actual harm · G June 26, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected August 2, 2024 · Quality of Life and Care

  • Potential for harm · D June 26, 2024

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected August 2, 2024 · Resident Rights

  • Potential for harm · D June 26, 2024

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected August 2, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D June 26, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected August 2, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D June 26, 2024

    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Corrected August 2, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D June 26, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected August 2, 2024 · Pharmacy Service

  • Potential for harm · E June 26, 2024

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected August 2, 2024 · Nutrition and Dietary

  • Potential for harm · E September 7, 2023 · found via complaint

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected October 10, 2023 · Nutrition and Dietary

  • Potential for harm · E September 7, 2023 · found via complaint

    Dispose of garbage and refuse properly.

    Corrected October 10, 2023 · Nutrition and Dietary

  • Potential for harm · F September 7, 2023 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected October 10, 2023 · Infection Control

  • Potential for harm · E September 7, 2023 · found via complaint

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Corrected October 10, 2023 · Environmental

  • Potential for harm · D September 14, 2022

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected October 31, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D September 14, 2022

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected October 31, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D September 14, 2022

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected October 31, 2022 · Quality of Life and Care

  • Potential for harm · D September 14, 2022

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected October 31, 2022 · Quality of Life and Care

  • Potential for harm · D September 14, 2022

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected October 31, 2022 · Quality of Life and Care

  • Potential for harm · E September 14, 2022

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected October 31, 2022 · Nutrition and Dietary

Federal penalties

DateTypeAmount / length
June 26, 2024Fine$42,266

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.

Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 515160 · certified since December 5, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.