Crestview Center
262 Toll Gate Road · Langhorne, PA · 19047 · 2159684650
180 certified beds For profit - Partnership Chain: Genesis Healthcare
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
3 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.57 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.71 | 0.55–0.75 |
| Weekend hours / resident-day | 3.29 | ≈ weekday level |
| Nursing turnover / year | 45% | median 45% |
| Fines (3-yr window) | 1 · $43,638 |
Inspection citations (36 in the current record)
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Actual harm · G March 16, 2026 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 15, 2026 · Quality of Life and Care
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Actual harm · G March 11, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Past Non-Compliance · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G March 11, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Past Non-Compliance · Quality of Life and Care
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Potential for harm · D January 22, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 15, 2026 · Quality of Life and Care
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Potential for harm · D July 3, 2025
Ensure each resident receives an accurate assessment.
Corrected August 19, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 3, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 19, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 3, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 19, 2025 · Quality of Life and Care
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Potential for harm · D July 3, 2025
Provide and implement an infection prevention and control program.
Corrected August 19, 2025 · Infection Control
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Potential for harm · D January 30, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 4, 2025 · Quality of Life and Care
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Potential for harm · D January 21, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 4, 2025 · Quality of Life and Care
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Potential for harm · D September 6, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected November 5, 2024 · Resident Rights
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Potential for harm · E September 6, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected November 5, 2024 · Resident Rights
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Potential for harm · E September 6, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 5, 2024 · Resident Rights
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Potential for harm · D September 6, 2024
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected November 5, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 6, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected November 5, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 6, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 5, 2024 · Resident Assessment and Care Planning
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Potential for harm · E September 6, 2024
Provide activities to meet all resident's needs.
Corrected November 5, 2024 · Quality of Life and Care
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Potential for harm · D September 6, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 23, 2024 · Quality of Life and Care
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Potential for harm · E September 6, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 5, 2024 · Quality of Life and Care
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Potential for harm · E September 6, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected November 5, 2024 · Environmental
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Potential for harm · E September 6, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected November 5, 2024 · Environmental
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Potential for harm · D September 6, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected November 5, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 18, 2024 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected June 3, 2024 · Resident Rights
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Potential for harm · D April 18, 2024 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected June 3, 2024 · Quality of Life and Care
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Potential for harm · D December 7, 2023 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 5, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 14, 2023 | Fine | $43,638 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 395459 · certified since January 14, 1980. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.