Crestline Rehabilitation and Nursing Center
327 West Main Street · Crestline, OH · 44827 · 4196833255
30 certified beds For profit - Corporation Chain: Northwood Healthcare Group
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.53 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.86 | 0.55–0.75 |
| Weekend hours / resident-day | 2.96 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (30 in the current record)
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Potential for harm · E June 18, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected August 29, 2025 · Resident Rights
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Potential for harm · D June 18, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected August 14, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 18, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected August 14, 2025 · Quality of Life and Care
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Potential for harm · D June 18, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected August 14, 2025 · Quality of Life and Care
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Potential for harm · D June 18, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 14, 2025 · Quality of Life and Care
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Potential for harm · D June 18, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected August 14, 2025 · Pharmacy Service
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Potential for harm · E June 18, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected August 14, 2025 · Pharmacy Service
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Potential for harm · D June 18, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected August 14, 2025 · Pharmacy Service
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Potential for harm · D June 18, 2025
Ensure that residents are free from significant medication errors.
Corrected August 14, 2025 · Pharmacy Service
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Potential for harm · F June 18, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected August 14, 2025 · Nutrition and Dietary
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Potential for harm · D June 18, 2025
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected August 14, 2025 · Nutrition and Dietary
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Potential for harm · D June 18, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 14, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 18, 2025
Provide and implement an infection prevention and control program.
Corrected August 29, 2025 · Infection Control
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Potential for harm · D May 3, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 17, 2024 · Pharmacy Service
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Potential for harm · E May 3, 2024 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected May 17, 2024 · Nutrition and Dietary
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Potential for harm · F March 14, 2024 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected April 9, 2024 · Nutrition and Dietary
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Potential for harm · D June 23, 2023 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 27, 2023 · Resident Rights
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Potential for harm · D June 23, 2023 · found via complaint
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected June 27, 2023 · Administration
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Potential for harm · D August 25, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 30, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 25, 2022
Respond appropriately to all alleged violations.
Corrected September 30, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 25, 2022
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected September 30, 2022 · Quality of Life and Care
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Potential for harm · D August 25, 2022
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected September 30, 2022 · Pharmacy Service
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Potential for harm · D August 25, 2022
Ensure that residents are free from significant medication errors.
Corrected September 30, 2022 · Pharmacy Service
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Potential for harm · E August 25, 2022
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected September 30, 2022 · Nutrition and Dietary
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Potential for harm · E August 25, 2022
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected September 30, 2022 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366002 · certified since June 8, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.