Crest Haven Nursing and Rehabilitation Center

4 Moore Road · Cape May Court House, NJ · 08210 · 6094651260

180 certified beds For profit - Individual

  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

1 immediate-jeopardy citation in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

$83,230 in federal fines in the last 24 months

1 fine — CMS fines are reserved for verified, serious non-compliance.

61% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 54
Serious harm & abuse 20% 94
Staffing 20% 57
Federal penalties 15% 61
Trend 10% 85
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.743.48 min · 4.1 strong
RN hours / resident-day0.310.55–0.75
Weekend hours / resident-day3.28≈ weekday level
Nursing turnover / year61%median 45%
Fines (3-yr window)1 · $83,230

Inspection citations (18 in the current record)

  • Potential for harm · D October 30, 2025 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected November 28, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D October 30, 2025 · found via complaint

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected November 28, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E April 14, 2025

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected May 26, 2025 · Quality of Life and Care

  • Potential for harm · D April 14, 2025

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected May 26, 2025 · Pharmacy Service

  • Potential for harm · D April 14, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected May 26, 2025 · Pharmacy Service

  • Potential for harm · D April 14, 2025

    Provide and implement an infection prevention and control program.

    Corrected May 26, 2025 · Infection Control

  • Potential for harm · D April 14, 2025 · found via complaint

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected May 26, 2025 · Resident Rights

  • Potential for harm · D April 14, 2025 · found via complaint

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected May 26, 2025 · Quality of Life and Care

  • Immediate jeopardy · J November 26, 2024 · found via complaint

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected December 2, 2024 · Resident Rights

  • Potential for harm · F November 17, 2023

    Ensure residents have reasonable access to and privacy in their use of communication methods.

    Corrected December 10, 2023 · Resident Rights

  • Potential for harm · E November 17, 2023

    Respond appropriately to all alleged violations.

    Corrected December 10, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E November 17, 2023

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected December 10, 2023 · Quality of Life and Care

  • Potential for harm · D November 17, 2023

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected December 10, 2023 · Quality of Life and Care

  • Potential for harm · E November 17, 2023

    Observe each nurse aide's job performance and give regular training.

    Corrected December 10, 2023 · Nursing and Physician Services

  • Potential for harm · D November 17, 2023

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected December 10, 2023 · Pharmacy Service

  • Potential for harm · E November 17, 2023

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected December 10, 2023 · Nutrition and Dietary

  • Potential for harm · D November 17, 2023

    Provide and implement an infection prevention and control program.

    Corrected December 10, 2023 · Infection Control

  • Potential for harm · D November 17, 2023 · found via complaint

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Corrected December 10, 2023 · Nursing and Physician Services

Federal penalties

DateTypeAmount / length
November 26, 2024Fine$83,230

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 315294 · certified since April 7, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.