Coventry House Inn
3905 Lorraine Path · St Joseph, MI · 49085 · 2694281111
32 certified beds For profit - Corporation Chain: Symphony Care Network Part of a CCRC
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 77 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.24 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.70 | 0.55–0.75 |
| Weekend hours / resident-day | 3.69 | ≈ weekday level |
| Nursing turnover / year | 37% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (31 in the current record)
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Potential for harm · D January 8, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 13, 2026 · Resident Rights
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Potential for harm · D January 8, 2026
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected February 13, 2026 · Resident Rights
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Potential for harm · D January 8, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 13, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 8, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 13, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 8, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 13, 2026 · Quality of Life and Care
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Potential for harm · F January 8, 2026
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected February 13, 2026 · Nutrition and Dietary
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Potential for harm · D January 8, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected February 13, 2026 · Nutrition and Dietary
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Potential for harm · F January 8, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 13, 2026 · Nutrition and Dietary
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Potential for harm · D January 8, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 13, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 8, 2026
Provide and implement an infection prevention and control program.
Corrected February 13, 2026 · Infection Control
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Potential for harm · D December 5, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 10, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 5, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 10, 2025 · Quality of Life and Care
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Potential for harm · D December 5, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected January 10, 2025 · Pharmacy Service
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Potential for harm · D December 5, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected January 10, 2025 · Pharmacy Service
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Potential for harm · E December 5, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected January 10, 2025 · Nutrition and Dietary
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Potential for harm · F December 5, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 10, 2025 · Nutrition and Dietary
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Potential for harm · D December 5, 2024
Provide and implement an infection prevention and control program.
Corrected January 10, 2025 · Infection Control
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Potential for harm · D December 5, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 10, 2025 · Quality of Life and Care
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Potential for harm · D November 2, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 8, 2023 · Resident Rights
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Potential for harm · D November 2, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected December 8, 2023 · Resident Rights
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Potential for harm · D November 2, 2023
Keep residents' personal and medical records private and confidential.
Corrected December 8, 2023 · Resident Rights
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Potential for harm · D November 2, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected December 8, 2023 · Resident Assessment and Care Planning
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Potential for harm · D November 2, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 8, 2024 · Resident Assessment and Care Planning
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Potential for harm · F November 2, 2023
Ensure the activities program is directed by a qualified professional.
Corrected December 8, 2023 · Quality of Life and Care
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Potential for harm · D November 2, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected December 8, 2023 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235605 · certified since March 14, 2003. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.