Covenant Living of Keene
100 Wyman Rd · Keene, NH · 03431 · 6033523235
20 certified beds Non profit - Corporation Chain: Covenant Living Part of a CCRC
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Cleaner inspection record than most facilities nationally.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 4.94 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.82 | 0.55–0.75 |
| Weekend hours / resident-day | 4.03 | ≈ weekday level |
| Nursing turnover / year | 41% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (11 in the current record)
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Potential for harm · D June 25, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected July 9, 2025 · Pharmacy Service
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Potential for harm · E June 25, 2025
Implement a program that monitors antibiotic use.
Corrected July 10, 2025 · Infection Control
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No harm found · B June 25, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 11, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 11, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected June 27, 2024 · Pharmacy Service
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No harm found · B June 11, 2024
Ensure each resident receives an accurate assessment.
Corrected June 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 20, 2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected June 20, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E April 20, 2023
Ensure the activities program is directed by a qualified professional.
Corrected May 17, 2023 · Quality of Life and Care
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Potential for harm · E April 20, 2023
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected May 10, 2023 · Nursing and Physician Services
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Potential for harm · D April 20, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected June 23, 2023 · Pharmacy Service
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Potential for harm · D April 20, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 16, 2023 · Pharmacy Service
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Potential for harm · E April 20, 2023
Provide training in compliance and ethics.
Corrected May 20, 2023 · Administration
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 305103 · certified since June 23, 2023. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.