Countryside Nursing & Rehab Ctr
1635 East 154th Street · Dolton, IL · 60419 · 7088419550
197 certified beds For profit - Individual Chain: Extended Care Clinical
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 6 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Total nurse staffing below 3.0 hours per resident-day
2.56 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 2.56 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.37 | 0.55–0.75 |
| Weekend hours / resident-day | 2.22 | ≈ weekday level |
| Nursing turnover / year | 36% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (53 in the current record)
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Potential for harm · D October 1, 2025 · found via complaint
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected November 17, 2025 · Resident Rights
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Potential for harm · D July 31, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 22, 2025 · Resident Rights
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Potential for harm · E July 31, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected August 22, 2025 · Resident Rights
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Potential for harm · D July 31, 2025
Keep residents' personal and medical records private and confidential.
Corrected August 22, 2025 · Resident Rights
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Potential for harm · D July 31, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 22, 2025 · Resident Rights
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Potential for harm · E July 31, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected August 22, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 31, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected August 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · E July 31, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 31, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 22, 2025 · Quality of Life and Care
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Potential for harm · D July 31, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected August 22, 2025 · Quality of Life and Care
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Potential for harm · D July 31, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected August 22, 2025 · Quality of Life and Care
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Potential for harm · D July 31, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 22, 2025 · Quality of Life and Care
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Potential for harm · D July 31, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected August 22, 2025 · Pharmacy Service
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Potential for harm · D July 31, 2025
Ensure that residents are free from significant medication errors.
Corrected August 22, 2025 · Pharmacy Service
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Potential for harm · F July 31, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 22, 2025 · Pharmacy Service
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Potential for harm · F July 31, 2025
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected August 22, 2025 · Nutrition and Dietary
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Potential for harm · F July 31, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 22, 2025 · Nutrition and Dietary
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Potential for harm · E July 31, 2025
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected August 22, 2025 · Environmental
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Potential for harm · E July 31, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 22, 2025 · Quality of Life and Care
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Potential for harm · E July 31, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected August 22, 2025 · Nursing and Physician Services
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Potential for harm · F July 31, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected August 22, 2025 · Infection Control
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No harm found · C July 31, 2025
Post nurse staffing information every day.
Corrected August 22, 2025 · Nursing and Physician Services
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No harm found · C July 31, 2025
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected August 22, 2025 · Administration
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Potential for harm · D June 20, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 23, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G May 13, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 4, 2025 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 13, 2025 | Payment Denial | 12 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145798 · certified since August 1, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.