Countryside Health Care of Milford

Countryside Drive · Milford, MA · 01757 · 5084730435

109 certified beds Government - City

  • Staffing hours comfortably above national benchmarks.
  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

Get the Safety Report

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 77
Serious harm & abuse 20% 94
Staffing 20% 82
Federal penalties 15% 76
Trend 10% 92
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day4.563.48 min · 4.1 strong
RN hours / resident-day0.550.55–0.75
Weekend hours / resident-day4.29≈ weekday level
Nursing turnover / year32%median 45%
Fines (3-yr window)1 · $9,770

Inspection citations (16 in the current record)

  • Potential for harm · D February 2, 2026

    Provide and implement an infection prevention and control program.

    Corrected March 16, 2026 · Infection Control

  • No harm found · B February 2, 2026

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Corrected March 16, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D November 20, 2024

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected December 27, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D November 20, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected December 27, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D November 20, 2024

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected December 27, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D November 20, 2024

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected December 27, 2024 · Quality of Life and Care

  • Potential for harm · E November 20, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected December 27, 2024 · Pharmacy Service

  • No harm found · B November 20, 2024

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Corrected December 27, 2024 · Resident Assessment and Care Planning

  • No harm found · B November 20, 2024

    Ensure each resident receives an accurate assessment.

    Corrected December 27, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D September 7, 2023

    Give the resident's representative the ability to exercise the resident's rights.

    Corrected October 6, 2023 · Resident Rights

  • Potential for harm · E September 7, 2023

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected October 6, 2023 · Resident Rights

  • Potential for harm · E September 7, 2023

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Corrected October 6, 2023 · Resident Rights

  • Potential for harm · E September 7, 2023

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected October 6, 2023 · Nutrition and Dietary

  • Actual harm · G July 12, 2023 · found via complaint

    Ensure that residents are free from significant medication errors.

    Corrected August 21, 2023 · Pharmacy Service

  • Potential for harm · D July 12, 2023 · found via complaint

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected August 21, 2023 · Resident Rights

  • Potential for harm · D July 12, 2023 · found via complaint

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected August 21, 2023 · Pharmacy Service

Federal penalties

DateTypeAmount / length
July 12, 2023Fine$9,770

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.

Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225463 · certified since July 1, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.